Join our Talent Network
Skip to main content

Desktop Technician II

Location: Lewisville, TX, United States
Req ID: 009746

Job Description

Description

When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all

WHO WE ARE

A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Quantarium, GoPaperless, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at http://www.xome.com

The IT Desktop Technician II provides IT support for surrounding Xome Labs client sites.

The Desktop Technician II responsibilities include IT infrastructure deployments and projects, as well as troubleshooting and resolving daily technical issues.

Technical responsibilities will be primarily focused on Windows & Apple Devices, LAN, printers and related technologies, including both software administration and hardware configuration/installation.

This position roles up into the Systems Engineering team, not support desk, in order to facilitate daily projects and requests for Systems Engineering.


Travel will be required to field sites to support projects, deployments and production issues.

Core Requirements:

  • 5+ years IT support experience. Team Lead experience is a plus.
  • Experience working with Windows & Apple devices, SCCM and Skype for Business.
  • Role requires excellent communication, project planning and coordination skills. Customer service is the number one trait for this position.
  • Travel is required, all candidates must currently have a reliable car for traveling to surrounding offices.

Job Requisition ID:

009746

Job Category:

Information Technology

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Alternate Requisition:

No

Visit our Media Room to learn more about Mr. Cooper, the largest non-bank mortgage servicer.

For further information or to apply online click ”Apply”  below

Summary

Responsible for providing in-house technical PC hardware and software support for associates located in US and India. Will respond to user calls/trouble reports and personally visit associates to troubleshoot the nature of the problem and take the necessary course of action to resolve it.
Share: mail

Similar Jobs

IT Operations Analyst

Dallas, TX, United States
Information Technology

ETL Developer

Dallas, TX, United States
Information Technology

IT Asset Administrator II

Dallas, TX, United States
Information Technology

IT Field Support Engineer

Lewisville, TX, United States
Information Technology

Cloud Data Engineer

Lewisville, TX, United States
Information Technology

Virtual Desktop Infrastructure Manager

Dallas, TX, United States
Information Technology

Desktop Technician II

Lewisville, TX, United States
Information Technology

Infrastructure Engineer (Remote)

No City, TX, United States
Information Technology

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!