Job Description

Description

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WHO WE ARE

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Generally, what would you do as a Closer?

Complete pre-balancing of orders, monitor emails to GL Funding, assist in monitoring and answering emails to GL Huds, answer offshore worker MSS inquiries, generate disbursement ledgers, assist with daily reporting. Another key aspect is balancing the order based on the final figures from the client.  This includes a quality control of the signed closing documents, verification of wiring instructions and confirmation of accuracy of payoffs and fees.  

Think you’re qualified? Here’s what we’re looking for:

• 2+ years of experience in the title and settlement business
• Availability to work overtime and Saturday if needed*
• Familiar with standard closing concepts, practices, and procedures of the real estate settlement industry.
• Ability and willingness to make phone calls and follow-up diligently on required items
• Ability to communicate with lenders and other parties in a positive, friendly, and helpful way
• Understanding of concepts needed to balance a real estate transaction
• Very quality conscious, takes extreme pride in work done well
• Ability to professionally manage challenging customers, to diffuse conflict situations and resolve closing issues quickly
• Ability to work on multiple files concurrently without making errors
• Exemplary organizational skills
• Ability to manage high volume transactions in a paperless environment
• Good computer skills including proficiency with closing software, MS Word and Excel

Why Xome/Title 365?

Most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads. Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:

• Flex spending accounts for eligible childcare expenses
• Basic and supplemental life insurance
• Reimbursements for eligible educational expenses
• Long-and short-term disability
• 401k with company match
• Paid vacations and holidays

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

009840

Job Category:

Xome

Primary Location City:

Las Vegas

Primary Location Region:

Nevada

Primary Location Postal Code:

89128

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Coraopolis, PA (inactive)

Alternate Requisition:

No

Summary

Generally, what would you do as a Closer? Complete pre-balancing of orders, monitor emails to GL Funding, assist in monitoring and answering emails to GL Huds, answer offshore worker MSS inquiries, generate disbursement ledgers, assist with daily reporting.