Location: Santa Ana, CA, United States
Req ID: 010411
Description
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
This position may consist of several primary responsibilities: Work closely with Loan Processors to assist with the processing of mortgage loans; communicate with external, third-parties to validate information contained in the loan application; review loan data within the loan operations system to ensure accuracy and data integrity; gather data from both internal and external systems; monitor and track the receipt of set documents to ensure proper turn times are met; and review documentation received to assist with the processing of mortgage loan applications. Includes ongoing communication with Loan Processors and relaying information as needed to ensure the customer’s needs are being met.
Full effort will be put into providing world class customer service to prospects, including education and guidance on the mortgage inquiry process. You will build, work directly with, and manage strong relationships with Loan Processors. A close working relationship with a team-oriented approach with fellow Processing Assistants, Management, Loan Officers, Loan Processors and other departments within the Company is expected. A competitive, high performing individual and team culture with an approach to continuous improvement is expected.
Roles & Responsibilities:
Core Requirements:
Job Requisition ID:
010411Job Category:
OriginationsPrimary Location City:
Santa AnaPrimary Location Region:
CaliforniaPrimary Location Postal Code:
92705Primary Location Country:
United States of AmericaPosting Organization:
Mr. CooperLine of Business:
OriginationAdditional Posting Location(s):
Alternate Requisition:
NoVisit our Media Room to learn more about Mr. Cooper, the largest non-bank mortgage servicer.
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Summary
This position may consist of several primary responsibilities: Work closely with Loan Processors to assist with the processing of mortgage loans; communicate with external, third-parties to validate information contained in the loan application; review loan data within the loan operations system to ensure accuracy and data integrity; gather data from both internal and external systems; monitor and track the receipt of set documents to ensure proper turn times are met; and review documentation received to assist with the processing of mortgage loan applications. Includes ongoing communication with Loan Processors and relaying information as needed to ensure the customer’s needs are being met.