Location: Santa Ana, CA, United States
Req ID: 011516
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
Mr. Cooper earns fees through the delivery of quality servicing, origination and transaction based services principally related to single-family residences throughout the United States. Mr. Cooper is one of the largest servicers in the United States, with a residential mortgage servicing portfolio of over $400 billion in unpaid principal balance, and over 2.4 million customers as of June 30, 2015. Mr. Cooper provides services and solutions to homeowners, home buyers, home sellers, investors and other real estate market participants.
ESSENTIAL JOB FUNCTIONS
Conducts interviews and recommends hiring of staff
Manages day to day activities of the sales staff
Weekly meetings informing staff of expectations and weekly/monthly goals
Holds regular meetings with the sales staff, reviewing sales strategies, best practices, new products and product enhancements.
Coaching & Mentoring of Mortgage Professionals in order to increase production performance and best in class customer service
Oversee sales staff relationships and customer service to buyer and listing real estate agents
Set and Achieve monthly performance standards
Set and Achieve monthly call queue performance standards
Monitor Mortgage Professional originations, funding’s and loan conversion percentages performance
Ensure regulatory compliance in all areas
Weekly training, covering new products and procedure changes
Daily meetings with AVP/VP’s
Sales Team pipeline management
Ensures that sales staff is following company policies and procedures
Assistance with daily tasks such as DU/LP
Support of company and division culture
Commit to continuous self-improvement of self and team members
Other duties as assigned
FUNCTIONAL JOB COMPETENCIES
Demonstrate the ability to train, motivate and develop a sales team
Must have a high school diploma or equivalent
Must have two years of management experience in the mortgage banking industry
Minimum of 5 years of mortgage banking sales experience is preferred
Mr. Cooper offers a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401 (k) Savings Plan with company match.
Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:011516
Primary Location City:Santa Ana
Primary Location Region:California
Primary Location Postal Code:92705
Primary Location Country:United States of America
Posting Organization:Mr. Cooper
Line of Business:Origination
Additional Posting Location(s):