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AVP Processing - Home Advisor Team

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Location: Chandler, AZ, United States
Req ID: 011695

Job Description


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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The AVP Processing Manager is responsible for the overall processing function of mortgage loan files from approved brokers and for communicating with account executives, brokers, underwriters and closers to expedite service.

Essential Job Functions

  • Reviews all loan packages for submission to underwriting for quality and consistency to expedite the final approval process. 
  • Responsible for motivating, directing and evaluating the work of six or less Account Managers and/or Account Manager Supervisors.
  • Ensures that loans submitted to processing are completed with all required stipulations, in a guide turnaround time, within compliance of all CHEC policies and government regulations.
  • Acts as a liaison between the office location and the Corporate Underwriting/Closing department.
  • Pre-approve loan applications and set pricing to achieve revenue goals.
  • Maintain production standards per minimum acceptable levels as set by CHEC management.
  • Trains and helps support new Account Managers and/or Account Manager Supervisors by answering questions and providing support, as needed.
  • Ensures office location is in compliance with all government reporting guidelines, with special emphasis on RESPA, HMDA, and Section 32.

Education/Experience Requirements

  • High school diploma or equivalent required
  • Minimum of 5 years experience of sub-prime mortgage loan processing experience required; consumer finance or mortgage lending industry experience a plus
  • Management experience required

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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United States of America

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Mr. Cooper

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Oversight of processing managers. Provides quality loan processing, reviewing files for adherence to underwriting standards and ensuring completeness of submission. Will contact borrower and / or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers to effectively close loans.
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