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Sr. Principal Product Management

Location: Lewisville, TX, United States
Req ID: 012437

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Job Summary:

Are you an experienced Product Manager passionate about creating great digital products or businesses? Do you want to drive positive change in the mortgage industry? If so, Mr. Cooper Home Loans wants to hear from you. We’re the largest non-bank mortgage servicer in America, with a lean in-house Product team that functions like a nimble startup.

We believe that delivering products and experiences that delight our customers is both art and science and to do it well requires talented and passionate team members who have the ability to be conceptual yet critical thinkers. This includes bringing innovation and new products to the portfolio of products, ensuring current and future products align with the organization's strategic goals and objectives.

The Product team at Mr. Cooper is at the forefront of this effort, creating user-friendly digital solutions for the millions of homeowners Mr. Cooper serves—whether it is via our website, mobile app, or exciting new innovations on the horizon. We’re powered by an Agile work process, building products that make homeowners’ lives easier and keep our business strong.

We are looking for a Sr. Principal Product Manager that can help accelerate our digital transformation. This is a hands-on individual contribution position.  This person will assess the market landscape for viable new innovative ideas to drive the digital transformation.

Here are some specifics about the day-day activities in the role:

  • Assess the market landscape for innovative ideas to drive digital transformation
  • Collaborate with internal and external stakeholders to develop and maintain the digital product roadmap, and present to company leaders, clients and other stakeholders
  • Develop functional specifications, diagrams, and use cases to define the platform and product enhancements and conduct usability studies to insure the effectiveness of products.
  • Work with cross functional teams to design the user experience, project scheduling, and interaction with development teams to complete desired projects.
  • Work with internal and external stakeholders to launch products and enhancements insuring they operate effectively and meet project objectives.
  • Work with the Business Operations, Design, and Technology for joint Design/Collaboration sessions to find the right solutions.
  • Identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Translate product strategy into detailed requirements and prototypes
  • Insure necessary documentation is prepared for product releases and user guides.
  • Analyze data to find patterns, identify issues and provide solution from SQL Databases
  • Generating data profiles and conducting analysis
  • Identify opportunities and recommend approaches to improve systems via automation
  • Act as a product evangelist to build awareness and understanding

Key traits for a successful candidate are:

  • You are curious, driven and have proven experience collaborating with product managers in a cross functional setting to define requirements
  • You are comfortable with imperfect information. You embrace the process of working incrementally and iteratively to define, own and deliver an awesome product.
  • You are comfortable working in a (highly) regulated industry and are prepared to do the necessary work to meet legal and compliance requirements without compromising customer experience.  
  • You are able to prioritize work and effectively manage to deadlines.

Are you this person?  If so, we can’t wait to hear from you.  

Core Requirements:

  • Bachelor’s degree required, Master’s degree is considered a plus
  • Qualified candidates have a very strong product management / ownership background with demonstrated expertise (7+ years’) in working with customers to deliver world-class technology solutions.
  • Candidates should have 5+ years’ prior experience in agile software development environments and should be comfortable working in cross-functional teams with developers, designers, etc.
  • Domain/Industry knowledge of the real estate and mortgage industry is a plus. Will consider personal experience in the industry, but professional work experience is preferred.
  • You should be passionate about product ownership and live and breathe the user experience.
  • You have exceptional written and verbal communication skills, with the backbone and tact to gain team buy-in and drive collaboration.
  • You have an outstanding track record of delivering high-quality solutions on time. You are meticulous and detail-oriented, and ensure that compliance and branding standards are adhered through in every stage of the SDLC. 
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

012437

Job Category:

Marketing & Communications

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Origination

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Ready to be a Cooper too? This might just be right up your alley! Are you an experienced Product Manager passionate about creating great digital products or businesses? Do you want to drive positive change in the mortgage industry? If so, Mr. Cooper Home Loans wants to hear from you. We’re the largest non-bank mortgage servicer in America, with a lean in-house Product team that functions like a nimble startup. We believe that delivering products and experiences that delight our customers is both art and science and to do it well requires talented and passionate team members who have the ability to be conceptual yet critical thinkers. This includes bringing innovation and new products to the portfolio of products, ensuring current and future products align with the organization's strategic goals and objectives, The Product team at Mr Cooper is at the forefront of this effort, creating user-friendly digital solutions for the millions of homeowners Mr. Cooper serves—whether it is via our website, mobile app, or exciting new innovations on the horizon. We’re powered by an Agile work process, building products that make homeowners’ lives easier and keep our business strong. We are looking for a Sr. Principal Product Manager that can help accelerate our digital transformation. This is a hands-on individual contribution position. This person will assess the market landscape for viable new innovative ideas to drive the digital transformation.
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