Join our Talent Network
Skip to main content

Client Services and Reports Assistant-1

Location: Santa Ana, CA, United States
Req ID: 012522

Job Description

Description

When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all

WHO WE ARE

A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including GoPaperless, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at http://www.xome.com

Generally, what would you do as a Client Services and Reports Assistant?

  • Voided Check Report Resolution
  • Cancelled File Report Review and integration into the client invoice for sub fee recovery
  • Reconciliation on all 3rd party Vendor invoices
  • File accumulation for all audits; both internal and external
  • Recording Fail Report Resolution
  • Software System Testing
  • Daily Email Count Recordation in S Drive
  • Title Hold File Resolution
  • All Client Requested Research and Reporting, in addition to the regular client required monthly reporting

Think you’re qualified? Here’s what we’re looking for:

This position requires a person with excellent phone and people skills for all service calls and email requests.  The CSRA position will require one to multi-task, learn on the go, and provide excellent customer service, while maintaining lender required delivery times. The CSRA will need to be detailed oriented, and experience with Microsoft Products; Outlook Email, Excel and Word or Adobe will be beneficial.  

Why Xome/Title 365?

Most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads. Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:

  • Flex spending accounts for eligible childcare expenses
  • Basic and supplemental life insurance
  • Reimbursements for eligible educational expenses
  • Long-and short-term disability
  • 401k with company match

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

012522

Job Category:

Servicing

Primary Location City:

Santa Ana

Primary Location Region:

California

Primary Location Postal Code:

92705

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Covers all tasks associated with the position of Client Services Representative, plus... Voided Check Report Resolution. Cancelled File Report Review and integration into the client invoice for sub fee recovery. Reconciliation on all 3rd party Vendor invoices. File accumulation for all audits; both internal and external. Recording Fail Report Resolution. Software System Testing. Daily Email Count Recordation in S Drive. Title Hold File Resolution. All Client Requested Research and Reporting, in addition to the regular client required monthly reporting.
Share: mail

Similar Jobs

Closing Manager

Santa Ana, CA, United States
Xome

Client Services and Reports Assistant-1

Santa Ana, CA, United States
Xome

Originations Disbursement Processor

Santa Ana, CA, United States
Xome

Originations Disbursement Processor

Santa Ana, CA, United States
Xome

Disbursement Manager

Santa Ana, CA, United States
Xome

Scheduler I

No City, CA, United States
Xome

Scheduler I

No City, CA, United States
Xome

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!