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Closing Manager

Location: Santa Ana, CA, United States
Req ID: 012644

Job Description

Description

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WHO WE ARE

A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including GoPaperless, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at http://www.xome.com

Daily Responsibilities

  • Manage a team of closers to ensure that daily tasks are being completed within company production and quality standards.
  • Assist closers with any escalated issues.
  • Be able to produce results relative to closing tasks inclusive of fee collaboration, pre-closing document audits and post-closing reviews.
  • Must be able to engage with Clients and Leadership on a daily basis.
  • Ensure that Service Level Standards are being met by the Closing Team as governed by client specific SOW’s.
  • The Closing Manager role will ensure adherence to government regulations and follow all underwriting standards
  • Ensure files are being transferred to funding by the Closing Team ready for disbursement.

Desired Skills & Experience

  • Software applications used: SoftPro (Title Software, MS Office) and At-Close.
  • Use of one of these tools is a big plus. Willingness to learn new skills is what we are looking for.
  • High level of ethical standards, communication and service required!
  • Excellent Customer Service skills required
  • National experience would be a plus.

Plusses

  • Ability to work, learn and integrate in both individual and team oriented work environment 
  • Ability to provide outstanding customer service in written and verbal communication
  • Ability to prioritize and work with minimal supervision
  • Excellent problem solver

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

012644

Job Category:

Xome

Primary Location City:

Santa Ana

Primary Location Region:

California

Primary Location Postal Code:

92705

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Responsible for managing the duties and tasks involved in the disposition of real estate properties, which may include: Opening of Escrow, Title, Review of HUD1 Settlement Statements, Deeds, other closing documents, coordination with HOA’s, Cities to negotiate Code Violations, etc.
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