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Quality Control Associate I

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Location: Coraopolis, PA, United States
Req ID: 013430

Job Description


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A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at

Generally, what would you do as a Quality Control Associate?

  • Responsible for reviewing completed residential appraisals prior to client delivery.
  • The examination includes a check for typographical, mathematical and grammatical errors; compliance with Uniform Standards of Professional Appraisal Practice (USPAP), Dodd-Frank, and Appraiser Independence Requirements (AIR); conformity to applicable state AMC laws and industry regulations; adherence to Fannie Mae (FNMA), Federal Housing Administration (FHA) and Freddie Mac (FHLMC) guidelines; and an assessment of the quality of completeness in meeting client-specific requirements.
  • Prepare and submit comprehensive and clear, written revisions to the appraiser for any deficiencies noted in the report.
  • Perform follow up functions that include calling an appraiser for status, clarification, etc.
  • Maintain a working knowledge of appraisal requirements.
  • Complete an average 20 net new reviews daily, plus updates of revised appraisals.

Think you’re qualified? Here’s what we’re looking for:

  • Strong problem solving, and time management skills
  • Excellent communication (verbal and written), and organizational skills
  • Critical thinker who can respond to request with a sense of urgency
  • Open to feedback and flexible with change

Why Xome?

  • Most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads
  • Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:
    • Flex spending accounts for eligible childcare expenses
    • Basic and supplemental life insurance
    • Reimbursements for eligible educational expenses
    • Long-and short-term disability
    • 401k with company match
    • Paid vacations and holidays

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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United States of America

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Quality Control Associate I is under the direct supervision of the Quality Control Account Services Manager. Position is responsible for performing the defined quality control reviews on transactions that have been performed by our onshore/offshore processors for specific areas within Performing Services. This includes but is not limited to ensuring that the processes are followed in accordance with the department’s policies and procedures.
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