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Infrastructure Engineer (Remote)

Location: No City, TX, United States
Req ID: 013335

Job Description

Description

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WHO WE ARE

A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at http://www.xome.com

Job Summary:

Seeking an engineer to help build out, maintain, and troubleshoot infrastructure. The candidate must be able to work in a dynamic and rapidly expanding environment, as part of a talented team of engineers that collectively demonstrate excellent technical competence, reliability in delivering mission-critical infrastructure. Qualified applicants will need have a strong background in IT, computer systems engineering and analysis.

Roles and Responsibilities:

  • Oversight of infrastructure including installing, configuring, testing and maintaining operating systems, application software and system management tools
  • Monitor and test performance of applications, foreseeing potential bottlenecks and identifying possible solutions
  • Competency in writing and maintaining custom scripts to increase automation
  • Desire to work alongside the team to help design information and operational support systems
  • Documentation of current state & business requirements, definition of scope and objectives, supporting existing processes while continually working toward improvement.
  • Excellence in communication as a liaison with vendors and other IT personnel to resolve issues

Core Requirements:

  • Familiarity with management and administration Microsoft 365, Microsoft Azure AD, and related technologies
  • Familiarity with management and administration of Windows Active Directory
  • Proven PowerShell scripting skills
  • Public cloud experience (AWS, Microsoft Azure)
  • Strong networking knowledge
  • Software Installation and Support – MS Office, Other MS products, third party software
  • Peripheral Installation and Support – Phone, Headset, Check Scanners and Printers
  • Manage daily IT requests from business operations
  • Customer service based - An ability to be flexible and use different approaches in different situations
  • Excellent communication - Being able to convey information to other employees clearly and simply
  • 2+ years’ experience in an IT desk side support environment
  • Organization skills - Encompasses physical and mental organization and time management abilities
  • Multiple office locations - some travel may be required

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

013335

Job Category:

Information Technology

Primary Location City:

No City

Primary Location Region:

Texas

Primary Location Postal Code:

77027

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Information Technology

Additional Posting Location(s):

Coraopolis, PA - 345 Rouser Rd (1st Floor)

Alternate Requisition:

No

Summary

Seeking an engineer to help build out, maintain, and troubleshoot infrastructure. The candidate must be able to work in a dynamic and rapidly expanding environment, as part of a talented team of engineers that collectively demonstrate excellent technical competence, reliability in delivering mission-critical infrastructure. Qualified applicants will need have a strong background in IT, computer systems engineering and analysis.
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