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Sr Account Specialist

Location: Lewisville, TX, United States
Req ID: 013422

Job Description


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A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at


Coordinate with internal stakeholders and provide support to customers on all process improvement processes and scheduling and maintain effective professional relationships with all clients.

Scope Responsibilities:

Beginning of professional career path; Applies basic professional concepts and skills; Work assignment scope is typically limited requiring the exercise of discretion and independent judgment. Responsible for follow-through of one or more processes. Demonstrates Mr. Cooper Group values to external and internal customers, vendors, agencies and investors. Trusted to manage time, priorities and resources to achieve goals.

Operates under general supervision. Builds strong relationships with team and manager. Generates new ideas to problems and solutions. Open to feedback and suggestions of others.

Work typically requires the consistent exercise of discretion and independent judgment and decision making authority on daily work assignments. Demonstrated ability to work autonomously to perform required work assignments.

Decisions and actions have impact on success of team, department, business line and/or client. Scope of work impacts team and business unit.

Why Xome?

Most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads. Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:

  • Flex spending accounts for eligible childcare expenses
  • Basic and supplemental life insurance
  • Reimbursements for eligible educational expenses
  • Long-and short-term disability
  • 401k with company match
  • Paid vacations and holidays

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Account Management

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:


Line of Business:


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