Join our Talent Network
Skip to main content

Underwriting Operations Specialist

Location: Irving, TX, United States
Req ID: 013011

Job Description


When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Underwriting Operations Specialist applies their Underwriting and Loan Fulfillment expertise to Credit Policy/Underwriting Procedure updates providing feedback to ensure guidelines and procedures are easy to understand and address common questions. The Underwriting Operations Specialist partners with Credit Risk, Underwriting, Processing, Sales, Loan Set-Up, IT, and Training teams to ensure smooth implementation of updates across all departments. This position is also responsible for optimizing Mr. Cooper’s proprietary condition management and document viewing system by gathering feedback from users and keeping the system up to date with guidelines changes. 

Works with Credit Risk and Underwriting, Processing and Sales Teams to provide business friendly guidelines, bulletins and alerts and ensures they are delivered on time

Oversees Underwriting and Funding condition management process

Intakes and prioritizes business requests for guideline clarifications and system updates

Proactively gathers feedback regarding Underwriting systems and tools and recommends and drives enhancements

Supports Underwriting training initiatives

Reviews escalated loan files


Min. 5 years recent mortgage UW or Processing experience for residential loans

Bachelor’s degree or equivalent experience and/or training

Expert knowledge of FHA, VA, and conforming Underwriting guidelines – DE, SAR, and LAPP designations strongly preferred, but not required

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Project Management

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Information Technology

Additional Posting Location(s):

Alternate Requisition:



Initiates, plans and executes projects while controlling the project lifecycle process to ensure timely delivery of quality solutions. Collaborates with Business Partners and Project teams to analyze, design, implement and/or support business application/systems. Develops detailed functional systems and program specifications using structured design methodologies. Supports customers to resolve issues with systems or business process/procedures. Provides support for key business initiatives by integrating processes, systems and information to fulfill business objectives.
Share: mail

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!