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Sales Manager - Streamline

Location: Santa Ana, CA, United States
Req ID: 013855

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Essential Job Functions

  • Conducts interviews and hires staff
  • Manages day to day activities of the sales staff
  • Holds regular meetings with the sales staff, reviewing sales strategies, best practices, new products and product enhancements.
  • Develops strategy for building and maintaining account base, utilizing effective sales techniques
  • Achieve monthly performance standards
  • Achieve monthly call queue performance standards
  • Enhance loan agent sales, customer service and technical skills
  • Monitor agent originations, fundings and loan conversion percentages performance
  • Ensure regulatory compliance in all areas
  • Weekly meetings informing staff of expectations and weekly/monthly goals
  • Weekly training, covering new products and procedure changes
  • Daily meetings with Director/VP’s
  • Sales Team pipeline management
  • Ensures that sales staff is following company policies and procedures
  • Assistance with daily tasks such as DU/LP

Education/Experience Requirements

  • Must have a high school diploma or equivalent.
  • Must have two years of management experience in the mortgage banking industry
  • Minimum of 5 years of mortgage banking sales experience is preferred.

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

013855

Job Category:

Sales

Primary Location City:

Santa Ana

Primary Location Region:

California

Primary Location Postal Code:

92705

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Origination

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Staff are responsible for originating mortgage products directly to customers through a centralized telemarketing channel. Firms typically establish call centers in lower cost cities that can serve national sales platforms.
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