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Senior Business Systems Analyst

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Location: Irving, TX, United States
Req ID: 014022

Job Description


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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Job Summary:

The Senior Business Systems Analyst reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. Additional responsibilities include troubleshooting daily production support issues, and assisting in resolving production down situations.  The Senior Analyst acts as a senior liaison between technology and the business.  They are responsible for recommending solutions to a business need and documenting the change. 

Roles & Responsibilities:

  • Provides leadership, vision and direction to key business initiatives by integrating processes and information in support of the business mission
  • Works with Business Partners and Project Teams to analyze, design, implement and/or support business applications/systems
  • Develops Product Backlog Items, detailed functional system or program specifications using structured design methodologies
  • Excellent understanding of the SDLC, Agile and Waterfall methodologies
  • Strengths usually revolve around communication, organization, and cross functional business and application knowledge
  • Communicate complex ideas to Business Partners
  • Lead and ensures on-time delivery of all projects 
  • Provides effective leadership through the development of standard practices and effective communication
  • Supports customers to resolve issues with systems or business process/procedures
  • Mentor, guide, lead and motivate other team members
  • Consolidate input from multiple channels to solidify detailed feature requirements through user stories, Use cases and/or functional specifications.
  • Convert large user stories into smaller, detailed user stories that developers, user experience, and quality assurance resources can digest.
  • Coordinate with development /Testing team to deliver enhancements and bug fixes.
  • Assists with development and testing phases of projects as needed.
  • Negotiates project plans, time frames and trade-offs with Business Partners understanding the impacts to project
  • Maintain up to date knowledge regarding mortgage industry and technology trends.
  • Ability to produce standard project management artifacts such as Business Requirements Documents, Current and Proposed work flow diagrams, Business Communication Documents etc.
  • Follows the Software Development Life Cycle policies and procedures
  • Oversees project development process to ensure that it meets stated requirements
  • Reports status, manages change control processes, and performs program/project communications
  • Negotiates project plans, time frames and trade-offs with Business Partners understanding the impacts to project
  • May be involved with planning/scheduling and resources allocation

Core Skills:

  • Bachelor’s degree in Business, Computer Science, Engineering or related field is required.
  • At least 4 years of mortgage banking experience, especially within compliance, operations management, underwriting, or loan origination system administration preferred
  • At least 3 years’ experience as a software Business Analyst or Product Owner
  • Must have experience developing and detailing software product requirements.
  • Experience with Encompass, Mavent, BKFS Lending Space, Compliance Ease is a plus
  • Experience working with Visual Studios, Microsoft TFS, Visio, MS office
  • Project Management or Project Coordination experience a plus

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Information Technology

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Information Technology

Additional Posting Location(s):

Alternate Requisition:



Responsible for gathering, analyzing and documenting technology business requirements by consulting with business, IT, and thrid party resources to identify and document the business requirements and needs. Analyzes functional requriements, procedures, and problems to automate processing or to improve systesm. Assists with development and testing phases of projects as needed. Utilizes SQL Server Management Studio and Agility to conduct sidebar research of data, data sources and destinations, report format preferences, and delivery options, etc.
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