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Risk and Compliance Testing Specialist II

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Location: Irving, TX, United States
Req ID: 014093

Job Description


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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.


  • Develop detailed testing procedures for servicing areas utilizing existing requirements and guidelines and update procedures as new bulletins and regulations are released.
  • Meet regularly with business  management to outline changes in guidelines and regulations resulting in business process changes and downstream impact.
  • Process rebuttals and work with lines of business on compliance process gaps.
  • Responsible for identifying and assessing operational risk and impact and making recommendations for effective policies to manage risk within various operational and corporate functions.
  • Perform ad hoc special audit requests and research projects for internal parties including but not limited to ensuring compliance with AG, OCC, and CFPB requirements.
  • Utilize process maps to validate testing processes and procedures.
  • Responsible for proofing and marking changes to NSM/Mr Cooper borrower correspondence.
  • Ensure borrower correspondence includes required disclaimers, branding and regulatory items.
  • Other duties as assigned


  • Detailed Oriented
  • Strong Problem Solving Skills
  • Strong Organizational Skills
  • Self-Motivated
  • Analytical
  • Effective Time Management Skills and Ability to Multitask
  • Strong Communications Skills and Grammar
  • Able to Present and Communicate to Senior Level Management
  • Experience with and knowledge of RegAB, RegX, CFPB, AG/DOJ NMS, OCC mortgage servicing requirements (preferred)
  • Experience with and knowledge of FHA,VA , FHLMC, FNMA, GNMA, HUD and MHA servicing requirements and guidelines (preferred)


  • Associate's degree with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job
  • 2 + years related mortgage experience preferred
  • Some previous Project Management experience strongly preferred
  • Intermediate to advanced proficiency in Excel, Word, and Power Point
  • Familiarity with SQL preferred (will train)
  • Experience in LSAMS or related mortgage servicing platform and/or originations platform
  • Experience in QA/QC, risk management or compliance preferred

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Corporate Compliance

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Alternate Requisition:



The Risk and Compliance Testing Specialist II (Performing) is responsible for overseeing risk and compliance monitoring platform for various operational and corporate functions around regulatory and investor requirements, as well as operational risk points. Coordinates with operations risk and controls teams to ensure that build-out and ongoing operation of platform is consistent with best practices as directed by the AVP, RACT to support the Chief Operating Officer, Chief Risk Officer and SVP of Operations Risk and Controls Oversight. Develops and implements solutions through managing projects to ensure compliance, efficiency and control improvements within Servicing operations. Responsible for working with IT, Legal, Compliance, Operational, and third party resources as required.
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