Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

• Manages and supports a team of closer/funders to ensure the following:
• Audits are being performed accurately
• Closing Documents are being drawn correctly
• Closing timelines are met for our customers
• Loans are being timely funded
• Ensure disbursement is taking place timely and prior liens are being paid off
• Oversight to ensure loans are being boarded timely into the servicing system
• Confirms loans meet department policies and procedures for funded loans in accordance with Investor/ Program guidelines, State and Federal rules and regulations
• Working to resolve any outstanding issues with the mortgage closing and funding process
• Expected to hire, train, supervise, and guide closer/funders to help improve their efficiency and accuracy of closing and funding retail mortgage loans
• Responsible for working and communicating across departments to ensure service level agreements are being met
• Fosters customer service for both internal and external contacts and implements inter-departmental communication between departments
• Developed interpersonal communication, teamwork mindset, multitasking abilities, flexibility and reliability

Education/Experience Requirements:

• Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred.  Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
• 2+ years’ experience closing government and agency mortgage loans. 
• Management experience preferred

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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Summary