Location: Dallas, TX, United States
Req ID: 015091
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
The position is responsible for the leadership, execution, and strategy og the Delegated Pre-Purchase Review team. Incumbent will be responsible for multiple teams consisting of document reviewers, data analysts, credit analysts, and compliance auditors; comprising 200+ team members on and offshore. Key focus will be operational reporting & analytics, facilitating process improvement, management of audit technology strategy and digitization – with both our technology vendors and internally at Mr. Cooper – product development implementation, management of change control, and workforce planning for the Correspondent Operations. This position requires a high degree of collaboration across business and functional areas as well as technology and credit risk.
FUNCTIONAL JOB COMPETENCIES:
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
Learning on the Fly: Learns quickly when facing new problems; open to change; able to assess both successes and failures to look for clues to improvement; quickly grasps the essence and underlying structure of new tasks and processes.
Functional/Technical Skill: Has the functional and technical knowledge and skills to preform the job, as required.
Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
ESSENTIAL JOB FUNCTIONS:
EDUCATION / EXPERIENCE REQUIREMENTS:
Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
Experience should include 7+ years experience in mortgage lending or financial services operations (preferably in correspondent or Originations operations).
Experience should include 3+ years’ experience as a Operations, Credit or Capital Markets leader.
Experience should include 3+ years’ experience as in Operations or Post-Closing.
A strong understanding of state, federal, and agency mortgage originations requirements.
Candidate should possess and demonstrate a track record of superior results in project teams.
Candidate should posses and demonstrate a track record of change control and operational process improvement.
Candidate should possess and demonstrate a knowledge base and ability to advance analytics.
Familiarity and knowledge of agency and government loan programs and guidelines and salability requirements.
Strong verbal and written communication skills.
Experience in MS Access, Word, Excel, PowerPoint and Visio are required.
Strong analytical skills.
Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:015091
Primary Location City:Dallas
Primary Location Region:Texas
Primary Location Postal Code:75019
Primary Location Country:United States of America
Posting Organization:Mr. Cooper
Line of Business:Origination
Additional Posting Location(s):
SummaryThe position is responsible for the leadership, execution, and strategy of the Delegated Pre-Purchase Review team. The incumbent will be responsible for multiple teams consisting of document reviewers, data analysts, credit analysts, and compliance auditors; comprising 200+ team members on and offshore. Key focus will be operational reporting & analytics, facilitating process improvement, management of audit technology strategy and digitization - with both our technology vendors and internally at Mr. Cooper - product development implementation, management of change control, and workforce planning for the Correspondent Operations. This position requires a high degree of collaboration across business and functional areas as well as technology and credit risk.