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Location: Lewisville, TX, United States
Req ID: 014672
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
The Principal Portfolio Oversight is responsible for Non-Performing Loans including, but not limited to: assisting in creation/prioritization of appropriate default servicing metrics, analyzing and tracking default servicing performance against established metrics (daily, weekly, and monthly basis), diligently working with various departments to resolve issues (both operational and related to servicing systems and/or reporting errors/deficiencies) and reporting on the NPL Mortgage Servicing portfolio(s).
Scope/Responsibilities: Subject matter expert with a focus on policy and strategy implementation and control and/or achievement of operational/tactical goals Acts as a knowledge resource for a variety of internal customers. May or may not be responsible for managing costs for assigned area. May or may not be responsible for managing costs for assigned area. Direct Report to VP, AVP or Manager. May act as a Team Lead to assist others before escalation to Manager. Responsible for execution of short term projects.
ESSENTIAL JOB FUNCTIONS
KNOWLEDGE, SKILLS, ABILITIES
Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:014672
Job Category:Account Management
Primary Location City:Lewisville
Primary Location Region:Texas
Primary Location Postal Code:75067
Primary Location Country:United States of America
Posting Organization:Mr. Cooper
Line of Business:Servicing
Additional Posting Location(s):
SummaryManages a centralized modification team with a focus on FNMA Fulfillment.