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Recording Manager

Location: Coraopolis, PA, United States
Req ID: 015001

Job Description

Description

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WHO WE ARE

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living. We’re reimagining the future, and building modern technology for an industry that desperately needs it.

Recording Manager is responsible for the overall management of the Recording process which includes but is not limited to ensuring receipt of all recorded docs subsequent to the closing date; the document management process which includes stacking, scanning and indexing the closing package; a Quality Control Review of the closing package; and the processing and follow through of any recordable documents associated with a file ensuring timely and accurate recording standards are adhered to.

Generally, what would you do as a Recording Manager?

  • Daily interaction and management of all personnel and functions within the team, including a daily huddle to review the previous day’s accomplishments, exceptions, open items and set the expectations for the current day.
  • Ensuring that team members follow the appropriate Standard Operating Procedure as it relates to the overall post-closing processes and adhere to productivity standards and Service Level Standards as set forth by management. Reviewing the SoftPro application, ensuring that the application is being utilized appropriately by team members, i.e. (tasks being completed timely and accurately as well as files notated ensuring compliance with follow up requirements).
  • Reviewing daily reports across the team in order to identify and remediate exception items and identify trends to the Post-Closing AVP that are areas of concern. Professional, accurate and timely communication maintained when interacting with clients (external and internal), customers and vendors. 
  • Maintaining consistent communication with outsource providers to ensure adherence with requirements around the Document Management and Document Quality Control Processes. This should include a monthly meeting to review the previous month’s statistics and results.
  • Communication to the Post-Closing AVP of problem areas and trends that require attention, identification and escalation of files that could be a potential claim for the organization. Ensuring adherence to the ALTA Best Practices as it relates to the overall post-closing process.

Why Xome?

Most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads. Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:

  • Flex spending accounts for eligible childcare expenses
  • Basic and supplemental life insurance
  • Reimbursements for eligible educational expenses
  • Long-and short-term disability
  • 401k with company match
  • Paid vacations and holidays

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

015001

Job Category:

Originations

Primary Location City:

Coraopolis

Primary Location Region:

Pennsylvania

Primary Location Postal Code:

15108

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Recording Manager is responsible for the overall management of the Recording process which includes but is not limited to ensuring receipt of all recorded docs subsequent to the closing date; the document management process which includes stacking, scanning and indexing the closing package; a Quality Control Review of the closing package; and the processing and follow through of any recordable documents associated with a file ensuring timely and accurate recording standards are adhered to.
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