Location: Omaha, NE, United States
Req ID: 015205
Description
A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.
Xome is comprised of industry leading real estate and technology companies, including Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience. Learn more at http://www.xome.com
Essential Job Functions
Education/Experience Requirements
Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:
015205Job Category:
ServicingPrimary Location City:
OmahaPrimary Location Region:
NebraskaPrimary Location Postal Code:
68164Primary Location Country:
United States of AmericaPosting Organization:
XomeLine of Business:
XomeAdditional Posting Location(s):
Alternate Requisition:
NoSummary
The Customer Service Manager is responsible for the overall management and performance of the Customer Service Call Center. The Customer Service Manager will also help resolve conflicts and ensure customer’s needs are met with the highest standard of satisfaction from themselves and agents.