Location: Dallas, TX, United States
Req ID: 015295
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
Mr. Cooper (NASDAQ: COOP) is looking for a rock star Consumer Insights Analyst to help us to help us better understand our customers in-depth and identify areas where we can improve the customers experience as well as our marketing and communication efforts. We want someone armed with strong analytic skills, intellectual curiosity, and a passion for the customer. This role will support and manage survey vehicles critical to generating business insights and intelligence.
ESSENTIAL JOB FUNCTIONS:
FUNCTIONAL JOB COMPETENCIES:
EDUCATION / EXPERIENCE REQUIREMENTS
Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:015295
Job Category:Marketing & Communications
Primary Location City:Dallas
Primary Location Region:Texas
Primary Location Postal Code:75019
Primary Location Country:United States of America
Posting Organization:Mr. Cooper
Line of Business:People
Additional Posting Location(s):
SummaryDevelops marketing strategies for new and existing products and services. Researches trends and technologies to ensure products meet customer needs. Creates marketing programs to popularize the products to customer audiences. Works with sales to ensure that sales reps have necessary product collateral and advertising materials.