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Business Implementation analyst II

Location: Bengaluru, KA, India
Req ID: 015344

Job Description


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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

  • Work as a liaison between business units, technology teams and support teams to ensure all process enhancements run smoothly and efficiently
  • Collaborate with the training department and business to develop communication plans and/or training materials to improve the adoption of process and technology changes
  • Assist in the assessment and planning of test efforts required for new functions/features under development
  • Develop UAT Scripts, Data Driven & Post Production Testing
  • Host UAT/Post Production Testing meetings with various departments to ensure all testers are properly trained
  • Execute user acceptance testing plans for manual and/or automated tests
  • Isolate, reproduce and track bugs and verify all fixes
  • Manage and maintain defect and test case databases
  • Identify cross organizational risk and impacts along with facilitating the collaboration of each group
  • Confirm all UAT and Release timelines are met
  • Ensure Regulatory impacts are monitored
  • Submit testing plan and scripts to Legal/Compliance
  • Maintains heat map and leadership deck that tracks all project milestones and risks
  • Assembles closing packet for each project including documentation, test scripts, reporting and approvals

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Information Technology

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Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Chennai NSM Block 1A

Alternate Requisition:



Responsible for liaison between business units, technology teams and support teams to ensure all process enhancements run smoothly and efficiently. Provides ongoing communication to all business and support groups including but not limited to: Legal, Risk, Compliance, Servicing, Performing, ORG, PRM Direct, PRM TPO, etc. The purpose of the business implementation team is to understand, analyze, report and facilitate the various needs and/or issues of any system or process changes or requests from the various departments.
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