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Senior HR Business Partner

Location: Irving, TX, United States
Req ID: 015578

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Works closely with HR leadership in the implementation of corporate policies related to human resource, organizational and employee development at the business unit or division level. Serves as the subject matter expert. Consults with employees and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach. Participates in company-wide programs and initiatives (e.g., salary review, bonus planning, employee engagement, learning & development, workforce planning, and organizational change). Assists senior management in the development of solutions through organizational development and cultural and process-oriented perspectives. Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis and problem solving.

Key Responsibilities:

  • Must have strong Employee Relations background to provide expert advice and coaching to employees and leaders within the organization
  • Understand employee/leader opinions and anticipate their needs and concerns
  • Review and benchmark the internal and external environment to improve the HR policies and initiatives
  • Identify and drive the communication and sharing of best practices across functions to facilitate continuous improvement
  • Act as a liaison between the line and HR to ensure that HR services are aligned with internal client needs
  • Create and facilitate training as appropriate
  • Reviews, consults, and makes recommendations to management regarding various HR related matters such as: performance management, leaves of absence, promotions, terminations, organizational design, job documentation, and salary administration
  • Maintain a knowledge of progressive HR practices and key trends
  • Ensure that a strong leadership and coaching culture permeates the organization
  • Manage specific projects as determined in the annual HR operational plan and participate in functional and cross-functional initiatives
  • Reports and analyzes trends in turnover and recruiting

Key Competencies:

  • Clear, comprehensive understanding of the link between HR and business strategy
  • Ability to develop clear, actionable steps in support of an overall HR strategy
  • Ability to develop and deliver relevant, effective training programs to targeted audiences
  • Ability to engage, inspire, and influence people
  • Strong interpersonal, communication, and client consulting skills
  • Significant knowledge of HR policies and processes (e.g., workforce planning and talent management)
  • Proficient in Microsoft Office (Excel, PPT, Word, etc)

Requirements:

  • Minimum of 5 years of HR generalist and previous experience in a high volume client environment is highly preferred
  • Bachelor's degree (preferred); Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job
  • Demonstrated experience in communication and building relationships with business leaders to be viewed as a trusted resource for advice and guidance
  • Expertise with commonly used concepts, practices and procedures with HR body of knowledge, including state and federal employment law
  • Demonstrated strong ownership and leadership to drive initiatives within all areas of responsibility

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

015578

Job Category:

Human Resources

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

People

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Provides human resources consultation and support to a designated business unit. Uses knowledge of various human resources functions, including staffing, compensation, benefits, training and employee relations to provide tactical HR support to line managers. Consults with business unit management in the strategic planning process and development of human resources strategies that support the unit's business needs. Acts as a liaison to other human resources functions when necessary.
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