Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Responsible for the training, development, and performance management for a team of document auditors to assure deficient or missing documents are obtained prior to the loan funding. Develops effective working relationships with Funding/Closing department as well as off-shore teams. Tracks pipeline daily to ensure loans close on time and deadlines are met. Continually monitors loans through the funding resolution process. Audits loans to ensure the highest level of quality is being met. Identify and perform root cause issue analysis to create efficiencies and reduce overall company impact Implements work flow changes when needed to ensure overall quality and timely responses

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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Summary