Join our Talent Network
Skip to main content

Non-Delegated Account Representative

Location: Dallas, TX, United States
Req ID: 015731

Job Description

Description

When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Position Description

The Non-Delegated Account Representative (AR) role will serve as inside sales and relationship manager with (Non-Delegated) active clients and prospects to support the efforts of the Divisional Managers and Account Executives with client outreach and development.  The role will be focused on client interaction from prospecting up to file submission with the objective to maximize client activation and share penetration.  This position will have a keen focus on the client experience and will be a driving factor in support of Mr. Cooper’s objective to grow into an industry leading Non-Delegated Correspondent Lender.

Primary Responsibilities

  • Align with Sales Divisional Managers and Account Executives in the pursuit of volume, earnings, and client management objectives
  • Champions the client experience for Non-Delegated active clients and prospects taking action to ensure the client has a best in class experience with access to ongoing training, product marketing, technology optimization and communications
  • Drive new client growth by partnering with Divisional Managers and Account Executives to support prospective clients in navigating the Mr. Cooper lender approval process
  • Work together with Account Executives and Counterparty to ensure all annual client renewals are completed in a timely manner
  • Onboard new clients by facilitating and providing training and orientation on Mr. Cooper products, processes and technology, new user set-up, loan delivery to purchase specialized training, and best practices webinars
  • Work together with active clients to set up government sponsorships with Mr. Cooper, including FHA STPO, PAA, VA, and USDA
  • Acts as support liaison for the Non-Delegated guided loan acquisition system (“GLAS”), facilitating functionality and submission questions, navigation, technical support resolution
  • Engage in marketing and business development outreach with approved Non-Delegated clients to drive overall penetration and market share growth
  • Maintain non-delegated client profile information and contacts updating CRM system information and marketing database as appropriate
  • Manage and follow up on all outstanding contact billings and other contractual obligations of correspondent lenders
  • College/University or vocational education is desired
  • Ability to pass a background check and drug test

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

015731

Job Category:

Sales

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Posting Organization:

Line of Business:

Additional Posting Location(s):

Alternate Requisition:

No

Summary

The Non-Delegated Account Representative (AR) role will serve as inside sales and relationship manager with (Non-Delegated) active clients and prospects to support the efforts of the Divisional Managers and Account Executives with client outreach and development. The role will be focused on client interaction from prospecting up to file submission with the objective to maximize client activation and share penetration. This position will have a keen focus on the client experience and will be a driving factor in support of Mr. Cooper’s objective to grow into an industry leading Non-Delegated Correspondent Lender.
Share: mail

Similar Jobs

Investor Services Analyst II

Dallas, TX, United States
Servicing

Internal Auditor I

Dallas, TX, United States
Audit

AVP Financial Systems

Dallas, TX, United States
Corporate

Sr Investor Reporting Analyst

Dallas, TX, United States
Servicing

AVP Correspondent Operations

Dallas, TX, United States
Origination

Investor Relations Analyst II

Dallas, TX, United States
Accounting & Finance

Risk Management Intern

Dallas, TX, United States
Credit/Risk

Processing Manager- FLASH

Farmers Branch, TX, United States
Origination

Graphic Designer Intern

Dallas, TX, United States
People

Principal Digital Marketing, SEO/SEM

Dallas, TX, United States
Origination

AVP Digital Marketing

Dallas, TX, United States
Origination

VP Digital Marketing

Dallas, TX, United States
Origination

Principal Marketing Operations

Dallas, TX, United States
Origination

Capital Markets Intern (Graduate)

Dallas, TX, United States
Origination

Capital Markets Intern (Senior)

Dallas, TX, United States
Origination

Non-Delegated Account Representative

Dallas, TX, United States

Non-Delegated Account Representative

Dallas, TX, United States

Correspondent Operations Intern

Dallas, TX, United States
Origination

Modeling/Analytics Intern, JS

Dallas, TX, United States
Accounting & Finance

Sr. HR Compliance Specialist

Dallas, TX, United States
People

Modeling/Analytics Intern, CD

Dallas, TX, United States
Accounting & Finance

Investor Services Analyst II

Dallas, TX, United States
Servicing

Senior HR Systems Analyst, Callidus SAP

Dallas, TX, United States
People

Financial Reporting Intern, Accounting

Dallas, TX, United States
Accounting & Finance

Accounting Intern

Dallas, TX, United States
Accounting & Finance

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!