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Appraisal Assignment Associate I

This job posting is no longer active.

Location: Coraopolis, PA, United States
Req ID: 015664

Job Description

Description

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WHO WE ARE

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

WHAT YOU’LL DO: POSITION OVERVIEW

  • Use proprietary system to locate qualified appraisers to complete orders across the US. Once a vendor is located, the order must be assigned and documented.
  • Utilizes a daily work in progress report and the call system, to insure the resolution of internal calls and the timely processing of client orders.
  • Regularly communicates with clients and company departments via phone, email and by entering order status notes into the order management platform.
  • Delivers superior customer service, effectively communicates via email and phone, manages their work utilizing reports, and effectively communicates order status with other departments.
  • Other duties as assigned

WHO YOU ARE: EXPERIENCE & SKILLS REQUIREMENTS

  • 1 year of related experience preferred.
  • High school diploma or GED
  • Proficient in Microsoft Office Suite.
  • Customer service mindset.
  • Ability to work independently and within a team environment.

THINGS WE LOVE: BENEFITS & PERKS

  • Competitive PTO (21-31 days based on position) designed for exceptional work-life balance
  • Company match 401k plans designed for a successful future
  • Comprehensive and diverse health benefit options designed for healthy, happy employees
  • Employee-focused culture with casual dress-code, monthly events, semi-annual reviews & goal-setting, and leaders who invest in their teams

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

015664

Job Category:

Xome

Primary Location City:

Coraopolis

Primary Location Region:

Pennsylvania

Primary Location Postal Code:

15108

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Xome

Additional Posting Location(s):

Home - Texas

Alternate Requisition:

No

Summary

Appraisal of residential properties. Investigates the fair market value and property ratings through analysis and inspection of properties. Ensures that the properties are in accordance with departmental specifications.
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