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Escrow Specialist Sr, Reverse Mortgage

Location: Irving, TX, United States
Req ID: 015501

Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Escrow Specialist Sr, Reverse Mortgage

Location:

Horizon Way, Irving

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Escrow Specialist Sr, Reverse is responsible for overseeing the Reverse Mortgage insurance vendor and process to ensure insurance are monitored, paid, and tracked on the active Reverse Mortgage portfolio. Accountable for a full range of activities which ensure the operational effectiveness and excellence of the business. Analyzes existing processes and manages relationship with insurance ax vendor. Tasks include designing and documenting existing tax workflows, make recommendations that will positively impact operational efficiency, gathering requirements, and developing project documentation. Candidate will also oversee offshore resources to gauge productivity levels and provide workload. Responsible for providing tax analysis in accordance with the Housing and Urban Development (HUD), Federal Housing Authority (FHA) guidelines, and private investors.

Essential Job Functions:

• Works well in a dynamic work environment
• Work with internal and external audit team to prevent institutional risk
• Subject Matter Expert in insurance regulations
• Manages data inflow and outflow from insurance vendor
• Manages escalated communication via email from internal departments
• Acts as liaison with insurance vendor including regular meetings, escalations, and data integrity
• Complete and distribute insurance vendor scorecard
• Communicates loan level activity vendor for processes such as service transfers

Knowledge, Skills, Abilities:

• Requires at least 4 years of mortgage servicing experience
• insurance experience is a plus
• Strong communication skills required, both verbal and written
• Proven ability to problem solve, and a strong compliance focus
• Proficient in Excel (familiar with VLOOKUP, pivot tables, and other simple formulas)
• Proven ability to communicate effectively
• Strong compliance focus
• Strategic thinking skills

Visit our Media Room to learn more about Mr. Cooper, the largest non-bank mortgage servicer. Please contact Nancy Ivey at [email protected]

  

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

015501

Job Category:

Servicing

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Corporate

Additional Posting Location(s):

Alternate Requisition:

No

Summary

The Escrow Specialist Sr, Reverse is responsible for overseeing the Reverse Mortgage insurance vendor and process to ensure insurance are monitored, paid, and tracked on the active Reverse Mortgage portfolio. Accountable for a full range of activities which ensure the operational effectiveness and excellence of the business. Analyzes existing processes and manages relationship with tax vendor. Tasks include designing and documenting existing insurance workflows, make recommendations that will positively impact operational efficiency, gathering requirements, and developing project documentation. Candidate will also oversee offshore resources to gauge productivity levels and provide workload. Responsible for providing insurance analysis in accordance with the Housing and Urban Development (HUD), Federal Housing Authority (FHA) guidelines, and private investors.
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