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Investor Services Analyst II

Location: Dallas, TX, United States
Req ID: 015785

Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Investor Services Department is responsible for the assigned monthly reporting, remitting, and reconciling for investors which could include FNMA, FHLMC, GNMA, Private Securities or Special Servicing, This includes functions related to loan acquisitions, services releases, corporate and P&I Advance analysis, as well as timely and accurate completion of assigned special projects. Specialists are responsible for performing complex reconciliations and reporting to Trustees/Master Servicers, in accordance with the terms of the servicing contracts.

Job Description

  • Performs analysis of exception reports during the reporting cycle in order to make required corrections to the loans.
  • Acts in the role of relationship manager to his/her counterparties when reporting.
  • Continuously reviews processes and procedures and recommends new ones to management and other departments within the company to improve the productivity and quality.
  • Strictly adheres to the Agency and Private Investor Servicing Agreements, Regulation AB, USAP and other guidelines for timely and accurate reporting, remitting, and reconciling.
  • Performs reconciliations or reporting of the most complex accounts for either Agency, Private Securities, or Clearing Accounts, including Test of Expected P&I.
  • Timely and accurately prepares and delivers investor reporting for most complex Agency or Private investors.
  • Prepares remittances to investors along with related cash management functions.
  • Reconciling accounts with 30 calendar days. Includes clearing reconciling items within 90 days from the point of identification or earlier based on investor guidelines, either through internal wires, escalations or investor adjustments
  • Prepares wires and GL entries as needed to remit or clear aged items timely and accurately.
  • Conducts root cause analysis of issues on the most complex scheduled/scheduled or scheduled/actual reconciliations and test of expected cash outages. Provides recommendations to resolve within the Bank Recon area and for those up-stream processes that negatively impact Bank Recon.
  • Provides training on processes to staff Updates Policies and procedures as required
  • Review and approve low complexity reconciliations completed by Specialists
  • Performs pre and post acquisitions boarding and reconciliation functions related to Principal and Advance balances, to include updating system balances, validating boarding/release balances to the trial balance, and reconciling any variances.
  • Performs detailed loan level analysis of loan exceptions, using Excel and various workflow and servicing systems
  • Works with departments upstream from Investor Reporting to resolve and prevent breaks that are negatively impacting investor reports or remittances.
  • Special projects as assigned


REQUIRED EDUCATION/EXPERIENCE

  • 3 years Mortgage Banking experience in Investor Reporting or Custodial Bank Reconciliations is preferred 
  • Knowledge of bank reconciliation process and clearing account balancing a plus.
  • College Degree with credit hours in Accounting or a discipline related to the requirements of the position is preferred.
  • Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. 
  • Hands-on work experience working back reconciliation or clearing accounts 
     

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

015785

Job Category:

Servicing

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No

Summary

The Investor Services Department is responsible for the assigned monthly reporting, remitting, and reconciling for investors which could include FNMA, FHLMC, GNMA, Private Securities or Special Servicing, This includes functions related to loan acquisitions, services releases, corporate and P&I Advance analysis, as well as timely and accurate completion of assigned special projects. Specialists are responsible for performing complex reconciliations and reporting to Trustees/Master Servicers, in accordance with the terms of the servicing contracts.
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