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Principal Data Services Analyst

Location: Lewisville, TX, United States
Req ID: 015920

Job Description


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We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

The Principal Data Services Analyst works with the Affinity and Data Services Group to conduct the conversion of data into insights that will lead to informed business decisions and works directly with stakeholders, the business’s top management and executives within the assigned departments. The Principal Data Services Analyst will have to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure, and aggressive timelines while mining the business’s database in search of critical business insights and communicates his findings to the relevant departments and the business at large.

  • Highly skilled and experienced professionals providing credentialed data expertise and technical analysis support to various product and project teams.
  • Take ownership of the organization’s data analytics and reporting to empower product teams and guide business decisions.
  • Provide support in the creation of detailed analytical models by providing expert opinion related to the integration and processing of data relevant to the business.
  • Analyze business process and discrepant data scenarios deriving outcomes to drive key strategic business decisions.
  • Responsible for providing high level advanced triage support to stakeholders, business partners, and product teams in managing specific issue resolution activities.
  • Utilize programmatic and quantitative methods to identify patterns and relationships in large data sets, as well as apply mathematical, statistical, and other data-driven analysis to address intelligence questions.
  • Responsible for performing quantitative analysis of complex business situations, such as strategies, performance, and solutions involving sales and customer performance.
  • Ability to apply advanced computer modelling, database tools and/or other approaches in conducting the analysis.

Additional Job details

  • Uses statistical tools to interpret data sets, pays particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.
  • Demonstrates the significance of assigned work in the context of local, national, and global trends that impact both their organization and industry.
  • Prepares reports for leadership that effectively communicate trends, patterns, and predictions using relevant data.
  • Thinks strategically about the information that will help stakeholders make data-driven business decisions and communicates the value of this information effectively.

Preferred Skills

  • Bachelors or Masters/MBA degree
  • Microsoft Excel
  • Critical Thinking
  • Prior Structured Query Language (SQL) Server experience
  • Proficient with Microsoft Office Microsoft Suite with
  • Critical Thinking, Problem Solving and Solutions Oriented mindset

Why work for Xome?

Most of us are casually dressed… and if you look a little closer, we have a relaxed attitude to match our threads Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:

o Flex spending accounts for eligible childcare expenses
o Basic and supplemental life insurance
o Reimbursements for eligible educational expenses
o Long-and short-term disability
o 401k with company match
o Paid vacations and holidays

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Information Technology

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:


Line of Business:

Information Technology

Additional Posting Location(s):

Austin,TX - West Courtyard

Alternate Requisition:



WHO WE ARE A subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals. Xome is comprised of industry leading real estate and technology companies and Xome Labs, united by the shared goal of forever transforming the real estate experience. Learn more at
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