Join our Talent Network
Skip to main content

Sr Principal Project Management - Business Controls

Location: Irving, TX, United States
Req ID: 015986

Job Description


When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.


The Project Manager provides leadership, vision and direction to key business initiatives by integrating processes, systems, and information to fulfill business objectives.  This position initiates, plans and executes projects while monitoring and controlling the project lifecycle processes to ensure the timely delivery of quality solutions.  Responsibilities include working directly with business leaders, IT and subject matter experts to define project scope; collecting and documenting detailed requirements; creating and maintaining plans and project artifacts; motivating team members and sponsors to accomplish goals and timelines; and communicating and distributing information to project members and executives.   


Directs the project throughout the life cycle, defining project objectives, aligning project resources to achieve goals and ensuring established timelines are met.

Drives the initial review to identify and gathers documents for business and functional requirements.

Maintains an in-depth knowledge of business operations and understands the technical scope and objectives of the project.

Provides leadership in analyzing functional requirements, procedures and problems to automate processing and/or improve systems.

Defines detailed description of user needs, program functions and steps required to develop or modify systems.  Examples of artifacts from analysts are Business Requirement Documents, Current and proposed flow diagrams.

Coordinates with Business Partners, Technical Analysts and Developers to identify and define specifications, indicate areas of system impact and continuously communicate project status and needs.

Follows Software Development Life Cycle policies and procedures.

Develops, analyzes and manages project schedules and appropriate project management documentation.

Serves as a subject matter expert for Business Partners throughout the project development lifecycle to ensure their needs are addressed.

Provides leadership throughout the project development process to ensure that it meets stated requirements.

Manages change control processes, and ensures program/project communications.

Negotiates project plans, time frames, and trade-off with Business Partners, and apprises management of impact to project.

Executes/Validates Test cases for projects on a pre and post production basis to ensure all requirements are fulfilled.

Coordinates testing of enhancements and develops and provides educational tools and materials.

Plans, allocates and schedules resources as required.

Assists in development of training for project team members. Mentors BA’s.  Fosters strong team environment.

Other duties as assigned.


Customer Focus:  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity & Trust:  Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Presentation Skills: Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.

Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Organizing: Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Innovation Management: Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Ethics & Values: Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; act in line with those values; regards the right values and disapproves of others; practices what he/she preaches.


  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position.  Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

  • Senior level knowledge in Core Competencies: Project Management, Business Analysis, Information Technology/Software Development, Mortgage (Originations, Servicing, Finance), Basic Technical Writing, Process Flow Documentation, Strong Communication Skills

  • Highly experienced in no less than three of the Core Competencies and demonstrated use of best practices in each and can direct and mentor others in their application.

  • Highly skilled in managing all aspects of all sizes and complexities of multiple projects simultaneously across the software development life cycle phases (SDLC).

  • Highly skilled in requirements gathering and can direct other BA’s in this activity.

  • Expert knowledge of internal company systems and/or extensive mortgage experience.

  • Demonstrated superior competence in soft skills associated with core competencies such as documentation, communication, leadership, facilitation, team management & customer relationships.

How many years of directly related job experience are required to be qualified to enter the job?

  • 5 years of professional experience in Project Management or a closely related field.
  • Previous business analyst experience is a plus
  • Previous experience in Mortgage Banking and/or associated lines of business
  • Project Management certification preferred

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Project Management

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Originations - Dallas

Additional Posting Location(s):

Alternate Requisition:


Share: mail

Similar Jobs

Sr Principal Project Management - Business Controls

Irving, TX, United States
Originations - Dallas

Loan Processor I - Direct

Irving, TX, United States
Originations - Dallas

Sr. Underwriting Specialist

Irving, TX, United States
Originations - Dallas

Loan Processor

Irving, TX, United States
Originations - Dallas

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!