Join our Talent Network
Skip to main content

Talent Acquisition Specialist II - Servicing

Location: Chandler, AZ, United States
Req ID: 016259

Job Description


When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.


At Mr. Cooper, we exist to Keep the Dream of Homeownership Alive.  As a Talent Acquisition Specialist, II within the Talent Management team, you will have an opportunity to attract, hire and retain the best employees, while growing a strong talent pipeline. 

The Talent Acquisition Specialist will collaborate with department managers of designated lines of business to fill current and future staffing needs. This role will be responsible for the implementation of the recruiting strategy within one line of business channel/division supporting the hiring needs.  The Talent Acquisition Specialist II actively supports, believes and embraces Mr. Coopers Core Values of Champion for our Customer, Challenger of Convention, and Cheerleaders for our Teams, as well as maintain standards, meet timelines, exude proactive abilities to work and continuously improve the recruiting process.


  • Line of Business Engagement
    • Establish and maintain a collaborative relationship with the Line of Business by conducting recruiting strategy meetings for each requisition
    • Provide timely and accurate recruiting metric data. 
    • Understand business operations and develop recruiting plans to fill staffing needs. 
    • Advise hiring managers on appropriate company legal hiring/interviewing practices and procedures.
  • Utilization of Tools and Sources
    • Prepare and utilize employer branded recruitment materials for placement to appropriate job board/newspapers/industry publications/colleges. 
    • Source and recruit candidates from internal/external talent databases, social media, recruitment events and employee referrals. 
    • Utilize the appropriate interview & selection tools/method for meeting or exceeding Time to Hire, Time to Fill, and Offer Acceptance goals
  • Candidate Evaluation and Engagement
    • Screen and assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes in alignment to the recruiting strategy and hiring goals. 
    • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.  
    • Act as a point of contact and build influential candidate relationships during the selection process
  • Administration
    • Participate in special projects associated with recruitment, performance improvement initiatives, system enhancements, conversions, or implementations, and other applicable talent related projects.
    • Assist with compliance requirements for OFCCP, SOX and other regulations as appropriate. 
    • Maintain metrics and reports; assure the integrity, timeliness and maintenance of data


  • Bachelor’s degree in human resources management, business, psychology or associated area of study
  • 2 - 4 years of recruiting experience (either an in-house recruiter or a staffing agency recruiter)
  • High-volume recruiting experience required.
  • Company-related systems experience preferred; Financial services or mortgage industry experience is preferred
  • Ability to work with managers and subject matter experts to design and implement a recruiting strategy with minimal supervision
  • Interpersonal, verbal, written, and listening skills
  • Proven experience with HR databases, Applicant Tracking Systems (ATS), Candidate Management Systems (CMS), recruiting software, Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS), as well as Microsoft Office Suite
  • Demonstrated ability to conduct different types of interviews such as structured or competency-based
  • Hands on experience with various selection processes (video interviewing, phone interviewing, reference check)
  • Solid decision-making skills

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Human Resources

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Lake Vista 3 - Lewisville TX, Lake Vista 4 - Lewisville TX

Alternate Requisition:



Responsible for employee recruitment and selection. Confers with business management in order to define candidate profiles. Organizes and conducts interviews with all levels of candidates, including management and technical. Maintains relationships with external search companies. Analyzes effectiveness of recruitment techniques.
Share: mail

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!