Join our Talent Network
Skip to main content

Purchase Loan Officer Associate

Location: Farmers Branch, TX, United States
Req ID: 016345

Job Description

Description

When you click 'Apply', you will need to click on 'Create Account'.  By creating an account, you will be able to view your applications and their statuses.  Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Do you have a desire to train to become a Loan Officer? Mr. Cooper is ready to get jump start your career path in the Mortgage Industry!!! Paid Training and we will help you get your NMLS License!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Are you ready to be a Cooper?!

This role is responsible for directly assisting customers in the mortgage lending process of home buying. You are responsible for answering inbound and outbound potential home buyers from a variety of lead sources. Full effort will be put into providing world class customer service to consumers, including education and guidance on the entire home buying and loan origination process. You will build, work directly with, and manage strong relationships with buyer and listing realtor agents. A close working relationship with a team oriented approach with loan processors, underwriters, and funders is expected. A competitive, high performing individual and team culture with an approach to continuous improvement is expected.

Roles & Responsibilities:

  • Maintaining relationships with realtors
  • Soliciting and originating Purchase loans via referrals generated from the branch realtor base
  • Set and explain proper expectations of process and documentation needed to complete loan application
  • Outbound efforts of new listings to assigned agents, thank you calls and following-up on pre-qualification’s
  • Handling Escalations within SLAs should they occur
  • Works closely with in-house branch team to ensure loans remain compliant and move through our process in a timely manner
  • Excellent interpersonal, written and oral communication skills.
  • Must have thorough working knowledge of agency and government underwriting guidelines
  • Must have the ability to work independently and responsibly
  • Must have strong sales and closing techniques.
  • Ability to take initiative and responsibility.
  • Strong problem solving ability.
  • Organizational skills and attention to detail.
  • Ability to prioritize tasks.


Core Requirements:

  • High School Diploma or Equivalent
  • No NMLS MLO License Required
  • 1-2+ Years’ Experience Preferred Working in:
    • Sales Profession Role
    • Financial Services Role
  • 1-2+ Years Experience Required Working in:
    • Customer Service
    • Customer Facing Roles
    • Call Center Environment
    • Retail Environment
  • Desire to work in and expand knowledge of Mortgage Industry
  • Desire to expand Customer Service, Sales and Consultation skillsets
  • Desire for a Career Path within Mortgage Industry
  • Ability to learn and work within technical systems, including Lead Management and Loan Origination Systems, and Microsoft Office products
  • Desire to work in a fast paced, high energy environment

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

016345

Job Category:

Sales

Primary Location City:

Farmers Branch

Primary Location Region:

Texas

Primary Location Postal Code:

75234

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Origination

Additional Posting Location(s):

Alternate Requisition:

No

Share: mail

Interested in working for Mr.Cooper?
Take the first step by joining our Talent Network today!

Sign me up!