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Senior Business Analyst

Location: Omaha, NE, United States
Req ID: 016331

Job Description


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We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!


Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, Xome is opening new possibilities through technological innovations for home buyers, sellers and more business for real estate professionals.


Our Xome services teams are building next-generation real estate software and service solutions. We put our customers first, are action-biased, and when we fail – we fail fast and move forward. There is no shortage of opportunity for exciting challenges and career growth. Learn more at

Essential Job Functions:

  • Works as a BDD Engineer to elicit requirements working directly with the business. Develop supporting artifacts including requirements documents, business process descriptions, diagrams, use cases, test cases, scenarios and training materials,
  • Critically evaluates information gathered from multiple sources, reconcile conflicts, simplify and analyze complex business processes to improve efficiency, abstract low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Manages projects of varying sizes from inception to completion
  • Executes requirements testing based on the test plan.  Performs positive and negative testing, to identify system deficiencies, document findings and recommend solutions.
  • Serves as conduit between IT and the customers (both external / internal) while identifying and analyzing their functional needs and technical vision and making tradeoffs between usability and performance to maximize efficiency.
  • Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

  • Knowledge of Behavior Driven Development methodologies and what is necessary to be an effective BDD Engineer (Business Analyst/Data Analysti/QA Analyst) within a DevOps Team leveraging techniques including problem solving, conflict resolution, delegation, negotiation, change management, and leadership.
  • Superior organizational skills with the ability to prioritize, monitor, and complete multiple tasks or projects, either independently or with a team
  • Demonstrated proficiency in all MS Office products and Azure DevOps
  • Knowledge of Agile methodologies.
  • Ability to function effectively as a team player dedicated to quality customer service and implement ideas and improvements that foster the well being of the business.  
  • Ability to understand the business operations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and employees.
  • Ability to manage small to medium  projects from inception to completion
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers and subject matter experts.
  • Demonstrated knowledge in business process diagramming tools and methods.

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Information Technology

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:


Line of Business:

Information Technology

Additional Posting Location(s):

Alternate Requisition:



Serves as the liaison between the business unit, clients, and the systems development team. Defines business systems requirements, and coordinates/leads large or complicated business systems projects and/or tasks, as required. Performs advanced planning of automation needs necessary to define business system project objectives and prepares project plans. Manages projects to assure objectives are met within the time frame specified. Develops product roadmaps for the specific applications or business channels they support.
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