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Business Intelligence Analyst II

Location: Austin, TX, United States
Req ID: 016468

Job Description


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We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!


Xome was built on the belief that the process of buying/selling a home shouldn’t undermine the excitement of home ownership. In working to bridge the offline and online worlds of real estate, we’ve opened new possibilities for home buyers/sellers and more business for real estate professionals.

Xome is comprised of industry leading real estate and technology companies, including Xome Auctions, Quantarium, eSign, Title365, and Xome Labs, united by the shared goal of forever transforming the real estate experience.  Learn more at



Our Xome team in Austin is building next-generation real estate software and service solutions. We put our customers first, are action-biased, and when we fail – we fail fast and move forward. There is no shortage of opportunity for exciting challenges and career growth. Learn more at  


Data Querying and Analysis 40%
Solid knowledge of SQL and ability to identify, retrieve, manipulate, calculate, and utilize structured and unstructured data.

Analyze large datasets to identify key insights and trends, and make data-driven recommendations

Effectively communicate complex analytics to broader audience in writing and presentation formats

Collaborate to perform data and process analyses required

Reporting, Dashboarding, and Data Models 40%
Work with internal customers to gather requirements, perform data analysis, and create data solutions

Create and maintain dashboards, visualizations and reports utilizing tools such as Tableau, SSRS, and/or PowerBI to support decision making and operational activities.

Partner with business teams to identify continuous improvement opportunities

Ability to communicate both oral and written with technical and non-technical experts to deliver holistic solutions that improve efficiencies and promote growth.

Develop, analyze and modify business models

Data Quality 20%
Create data environment documentation such as data dictionaries, DFDs and ERDs to support Data Governance.

Use business acumen and technical knowledge to identify potential data quality issues and work with Product team and business to develop data friendly solutions.

Work closely with IT and operations teams to champion data quality and fix any issues.


  • Bachelor's degree or equivalent and 1-3 years professional experience in an analytics or business intelligence role.
  • Demonstrated advanced SQL skills; experience querying large, complex data sets (SQL Server, SSMS, and ETL experience preferred)
  • Reporting and Analytics Tool experience in SSRS, Tableau, and possibly PowerBI
  • Advanced Excel skills
  • Ability to interact professionally with a diverse group including executives, managers, and subject matter experts
  • Demonstrated ability to critically evaluate information gathered from multiple sources, normalize data, and reconcile conflicts

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Information Technology

Primary Location City:


Primary Location Region:


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Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Alternate Requisition:



The Business Intelligence Analyst will help our team leverage data to gain insights into our business while ensuring data quality. This includes creating reports, dashboards, visualizations, and business models for use by both internal and external clients. If you're passionate about data, love to learn, and enjoy collaborating cross-functionally, this is a great opportunity for you.
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