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Business Operations Analyst II

Location: Lewisville, TX, United States
Req ID: 016739

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Business Operations Analyst II will act as the lead for coordinating loan acquisition-related projects, including data mapping, SQL query scripting, and project management tasks through to completion. This role involves frequent communication with internal and external business partners as well as the pursuit of deliverables within defined timelines. Additionally, and as needed, this role will require the need to review and refine business processes and activities to drive efficiency, quality, and effectiveness for the team as well as to eliminate risk for the company.

ESSENTIAL JOB FUNCTIONS

  • Must be able to lead internal projects with attention to deadlines.
  • Serve as liaison between business units, both internal and external, to ensure closure of deliverables and adherence to timelines. Exhibit strong interpersonal communication and conflict resolution skills.
  • Identify and conduct or engage in discovery meetings as needed to uncover all details needed to document and proceed with a project.
  • Develop, test, and deploy required business reports and productivity tools in a timely manner as needed.
  • Suggest observed solutions to make the reporting process more efficient via automated data gathering where possible, utilizing all technology options available.
  • Convert, translate, and map data received in multiple formats into applicable systems.
  • Serve as a business expert for a particular business unit or units to perform logic checks on data.
  • QA and testing in developing and executing test strategies and plans.
  • Develop or enhance formal business processes and procedures as needed.
  • Analyze and assess business needs on a regular basis to determine level of engagement and project success.
  • Ability to data mine and provide management level reporting and analysis in order to make strategic management decisions.

KNOWLEDGE, SKILLS, ABILITIES

  • Bachelor's degree preferred and typically requires a minimum of 2 - 5 years related work experience. High School diploma or state approved equivalency required.
  • Reconciliation experience in the mortgage industry is required
  • Strong SQL skills are required
  • Professional verbal and written communication skills are required

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

016739

Job Category:

Finance

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Act as the lead for coordinating loan acquisition/release-related projects, including data mapping, SQL query scripting, and project management tasks through to completion. This role involves frequent communication with internal and external business partners as well as the pursuit of deliverables within defined timelines. Additionally, this role will involve interaction and collaboration to review and refine business processes and activities to drive efficiency, quality, and effectiveness for the team as well as to eliminate risk for the company.
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