Location: Dallas, TX, United States
Req ID: 016680
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
Company and Team Overview
Mr. Cooper’s mission is to keep the dream of home ownership alive. The company is focused on the domestic US residential housing market with offices in various locations around the US, with back offices in India.
IT Infrastructure is the backbone of the operation. As a member of company’s IT Infrastructure team, it will be your responsibility to ensure the stability, usability, and security of Mr. Cooper’s mission.
The team is dynamic, and striving to keep up with the latest technologies and trends. Terms like Cloud, Containers, Automation, Infrastructure as Code, DevSecOps, Software Defined, and X as a Service are not uncommon. While these IT use cases and platforms are in our line of sight, we also have tradition infrastructure that needs to be maintained or overhauled to meet the design models of the 21st Century.
A Sr. Network Engineer plays an active role within the IT Infrastructure’s Network Services Team. It involves working with the Architecture group and developing Standard Operating Procedures (SoPs) as well as the implementation strategies from the reference architecture.
Much of a Sr. Network Engineer’s time is spent working on project related work; however, the role includes being on call, and mentoring other members of the Engineering Team, and Operations team members.
A Sr. Network Engineer also helps with the turnover or transition process for projects completed by the Engineering team to the Operations team. They also assist in the assessment of Infrastructure deficiencies so they can be developed into revisions to the overall architecture standards.
Roles and Responsibilities
Primary responsibilities include performing project-based engineering, design, installation and troubleshooting of network solutions.
Provide technical leadership on complex projects requiring teams of engineers.
Develop comprehensive graphical and text-based design documentation, and effectively manage the implementation process from design to customer acceptance.
Assist with creating SOPs, and other relevant information to assist other Engineering team members and Operations with log management and other monitoring analysis activities.
Install, configure and support traditional and legacy network infrastructure components, such as routers, switches, and load balancers.
Install, configure, and support Wireless Network Infrastructure such as Wireless Access Points and controllers.
Install, configure, and support SDN (Software Defined Networking) components, such as SD-WAN Hub and Spoke appliances, SD-LAN Switches and WAPs, as well as their corresponding cloud controllers or dashboards.
Design and implementation of inter-connectivity of IaaS infrastructures whether from public cloud providers such as AWS, MS Azure, or GCP or private infrastructure.
Assist the implementation and troubleshooting of VDI infrastructures
Configure and support network infrastructure and event management systems.
Provide enterprise-wide network support.
Install, configure and support routing, switching, Wi-Fi, DHCP and DNS platforms for the campus enterprise network.
Troubleshoot network configuration anomalies.
Perform related or similar duties as required or assigned.
Required Skills / Knowledge
Education: Bachelor’s degree from an accredited institution with a concentration in Computer Science, Management Information Systems, or other Information Technology degree. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job
Years of Experience: minimum of 5-7 years in a Network Engineering design.
Certifications required: CCNP
Certification desired: CCIE
Working Knowledge of cloud-based infrastructures, including AWS, MS Azure, Google Cloud Networking.
Knowledge of Software Defined Networking (SDN), Software Defined WAN (SD-WAN) such as Viptela, Meraki, Citrix, Netscaler.
Working knowledge of appliances and cloud based instances from manufacturers such as Cisco, Arista, Juniper, AWS, Microsoft Azure and GCP.
Familiarities with Cloud native Load Balancers such as those from F5, Citrix, Cloudflare
Working Knowledge of scripting language such as Python is desired.
Knowledge of Infrastructure as Code languages such Terraform, Ansible and utilities such as VSTS, Artifactory and NetMRI.
Solid understanding of both BGP, OSPF EIGRP dynamic routing.
Experience working with Virl.
Working knowledge of VRFs, VDCs, and other network segmentation techniques.
Experience with the Mortgage Industry or Financial Applications preferred
Understanding of ITIL Standards
Familiarity with either PCI or EI3PA Compliance requirements
Working knowledge of RBAC modeling
Must be able to work well in a team as well as create sense of comradery with other departments and leadership within an organization.
This position is based in Dallas, TX. The need to travel is minimal if at all (< 5% requirement outside of the DFW metroplex).
It is however recommended that you have a valid passport, and willing to travel to offices within the US or our back offices in India…should need arise.
Benefits and Compensation
As being a member of the Mr. Cooper family there are numerous benefits. Besides medical, dental, and vision, you have the ability to take advantage of the Mr. Cooper housing products at a discount. Your family, and friends also can take advantage of some aspects of these discounts.
Looking to help pay it forward? Mr. Cooper not only has PTO (Paid time Off), and flex days, but additionally Paid Volunteer Time to give back to the community in some way.
Compensation is commensurate with skills and experience.
Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:016680
Job Category:Information Technology
Primary Location City:Dallas
Primary Location Region:Texas
Primary Location Postal Code:75019
Primary Location Country:United States of America
Posting Organization:Mr. Cooper
Line of Business:Corporate
Additional Posting Location(s):
SummaryResponsible for design and implementation of information systems that support the enterprise infrastructure of the organization.