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Purchase Processing Manager

This job posting is no longer active.

Location: Santa Ana, CA, United States
Req ID: 016906

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Roles & Responsibilities:

  • Perform interviews and select Purchase Processing staff
  • Manage day to day activities of the Purchase Processing staff
  • Hold regular calls/meetings to review processing strategies, best practices, new products and product enhancements
  • Achieve monthly performance standards
  • Maintain Close-on-Time percentage performance on a monthly basis
  • Monitor processor efficiency through rush request monitoring and Processing turn time monitoring
  • Ensure regulatory compliance in all areas of Processing (i.e. RegZ, TRID, LE and CD timeframes, etc.)
  • Monitor the team pipeline to ensure expectations and weekly/monthly goals are met
  • Schedule trainings, when applicable, covering new products and procedure enhancements
  • Attend weekly meetings with AVP’s
  • Provide assistance with daily tasks such as resolving errors with DU/LP, Underwriting condition escalation, etc
  • Develop and strengthen relationships with business partners (i.e. Underwriting Managers, Funding Manager and Sales Managers)

 

Core Requirements:

  • Must have two years of management experience in the mortgage banking industry (or Comparable Mr. Cooper/Nationstar employment experience)
  • Demonstrate ability to train, motivate and develop a team
  • High School Diploma or Equivalent Required

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

016906

Job Category:

Originations

Primary Location City:

Santa Ana

Primary Location Region:

California

Primary Location Postal Code:

92705

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Origination

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Processing Manager for Purchase Processing Team
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