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Business Analyst

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Location: Lewisville, TX, United States
Req ID: 016883

Job Description

Description

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WHO WE ARE

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Our business analysts are the drivers behind our continued growth and success. With our commitment to innovation, it’s our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Objectives of this Role

  • Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data
  • Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
  • Create and implement precise management plans for every project, with attention to transparent communication at all levels
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
  • Determine and develop user requirements for systems in production, to ensure maximum usability  

Daily and Monthly Responsibilities

  • Partner with other stakeholder teams across business units (i.e., engineering, product, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
  • Evaluate, analyze, and communicate systems requirements on a continuing basis
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Skills and Qualifications

  • Bachelor’s in IT or Computer Science
  • 2+ years of proven experience in an analytics and systems development capacity
  • Proven analytical abilities
  • Practical experience generating process documentation and reports
  • Excellent communicator with the ability to translate data into actionable insights

Preferred Qualifications

  • Strong working knowledge of relevant Microsoft applications
  • Familiar with API documentation
  • Strong working knowledge of JIRA and Confluence
  • Proven capabilities in project and user-testing management
  • Proven development of innovative and impactful systems solutions
  • Extensive experience with data visualization
  • Highly proficient technical writing capabilities
  • Prior Technical Analyst experience a plus

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

016883

Job Category:

Information Technology

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Xome

Line of Business:

Information Technology

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Serves as the liaison between the business unit, clients, and the systems development team. Defines business systems requirements, and coordinates/leads large or complicated business systems projects and/or tasks, as required. Performs advanced planning of automation needs necessary to define business system project objectives and prepares project plans. Manages projects to assure objectives are met within the time frame specified. Develops product roadmaps for the specific applications or business channels they support.
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