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Document Services Associate II

Location: Lewisville, TX, United States
Req ID: 017292

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

JOB SUMMARY

The Document Control Representative will analyze, research, and administer the tracking of final documents and work closely with Nationstar employees, our custodian, and vendors to facilitate complete and accurate chain of title. 

ESSENTIAL JOB FUNCTIONS

  • Register, track, and ship collateral files/documents.
  • Explore and analyze files for missing documentation.
  • Assist in absolving problem files and documentation associated with these files.
  • Run reports and scan documents Manage multiple priorities with minimal supervision.
  • Effective verbal and written communication skills with internal and external customers.
  • Successful implementation of projects and process improvements according to established timelines and strategic direction of the company.

EDUCATION / EXPERIENCE REQUIREMENT

  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
  • 1-2 years of document execution experience required, specifically within mortgage or related industries
  • Knowledge of systems including Microsoft Office and proprietary software products used to support of business.
  • Ability to work in-office is required

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

017292

Job Category:

Servicing

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No

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