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Non-Digital Marketing Manager

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Location: Dallas, TX, United States
Req ID: 017128

Job Description


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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Description Summary:

The Non-Digital Marketing Manager has responsibility for the development and execution of the direct mail and monthly statement messaging campaigns for multiple business units within Mr. Cooper. Daily responsibilities include but are not limited to; campaign and creative development, external vendor management, partnering with Compliance, Risk, Legal and Fair Lending to ensure 100% compliance with all regulations and adherence to policy and procedures, budget forecasting and accruals. This position requires strategic thought and innovation with testing while maintaining operational excellence.


The Non-Digital Marketing Manager plays a critical role in the development and execution of the direct mail and monthly statement messaging campaigns; supporting multiple business units within Mr. Cooper

Job Description

  • Manages the development and execution of direct mail for refinance and purchase customer retention and monthly statement messaging campaigns.
  • Daily external vendor performance management and monthly scorecard tracking.
  • Creative development and revisions; working with internal and external creative resources.
  • Working with the data analytics team, allocate and assign creative test cells for execution, tracking and reporting.
  • Researching and responding to monthly campaign audits.
  • Assists in setting up the data and creative for re-targeting.
  • Works closely and regularly with Compliance, Legal, Risk and Fair Lending.
  • Works cross functionally with others on the Marketing team to recommend and implement integrated marketing initiatives.
  • Provide accurate weekly budget forecasts and update accruals.
  • Prepare and present monthly creative testing.
  • All other duties as assigned.

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Marketing & Communications

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


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Alternate Requisition:


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