Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

JD of DA

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

017134

Job Category:

India Business Operations

Primary Location City:

Chennai

Primary Location Region:

Tamil Nadu

Primary Location Postal Code:

600033

Primary Location Country:

India

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Should be Proficient with the process and could be called upon to assist with training new hires, mentoring, participate in Client calls, drive teams towards target attainment, prepare Quality mediation modules etc., At times can be given the responsibility of an entire queue, work allocation, reports, maintaining key details around IT downtime, interaction with IT teams for ID creation / Reset. Competencies required would be Negotiation skills, Decision making, Skills to handle conference calls, Email etiquette.