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Vendor Management Analyst II

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Location: Irving, TX, United States
Req ID: 017398

Job Description


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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.


  • Work with team members, vendors, and department managers to identify gaps, errors and controls necessary
  • Performs root cause analysis on various projects and/or processes within the department and execute solid process improvement solutions
  • Identify improvement opportunities that will help increase efficiency by identifying any gaps in the process/technology/data
  • Analyze a large population of data to help identify relevant information
  • Research and resolution of escalated or complex issues
  • Provide timely research/responses and ad-hoc support to various departments.
  • Assist with maintaining the delivery of daily reporting by running the reporting scripts for daily distribution
  • Perform Monthly Business Reviews with Vendor and Business Partners
  • Other duties as assigned


  • Good written, verbal, interpersonal, presentation skills.
  • Ability to communicate among technical and non-technical employees, and process orientation skills
  • A customer driven approach and good customer management skills
  • Ability to work autonomously and under pressure
  • Ability to multi-task, be highly organized, and work independently
  • Ability to identify problems and apply creative solutions


  • Previous operations or vendor management experience required
  • Strong analytical and quantitative skills with a proven ability to translate analysis into meaningful insights
  • Proficient in MS Office products (Excel, Word, PowerPoint).
  • Excellent verbal, written and interpersonal communication skills.
  • Ability to learn quickly and manage multiple priorities in a fast-paced and rapidly changing environment

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Vendor Management

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Chandler, Santa Ana, CA

Alternate Requisition:



Vendor Management Analyst partners with internal business units and vendors to manage day to day processes at the vendor. Additionally, the analyst works with information technology to understand data/process/technology concerns and help design/develop solutions to overcome shortcomings associated with vendor integrations, processes, and invoicing.
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