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Marketing Analyst II - Email Coder

Location: Lewisville, TX, United States
Req ID: 017415

Job Description


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We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Job Description

We’re looking to add an Email Coder to the brand marketing team. You’re an expert in HTML/CSS, with extensive email development experience, great teamwork, communication, attention to detail and most importantly a passion for crafting beautiful and creative experiences in the inbox. We are seeking someone with email production design and development experience for top-level brands who wants to be part of the beginning of a world-class in-house creative team.

Key Responsibilities

  • Code responsive emails containing dynamic content at times using HTML, CSS, and AmpScript with email best practices in Salesforce Marketing Cloud
  • Deliver production for all assigned email marketing campaigns, which includes slicing PSD files, converting to HTML, QA’ing against customer profiles, and addressing change rounds and revisions
  • Own readability and accurate email rendering across all major North American email clients and devices using Email on Acid
  • Fully test and troubleshoot work, ensuring consistently error-free, high-quality results
  • Coordination of content change requests and production schedule
  • Use abstract problem-solving skills to address and solve technical problems that arise
  • Keep up with industry standards and new best practices in email development
  • Maintain advanced knowledge of list processing and troubleshoot any potential list errors

Key Skills and Experience:

  • Bachelor’s degree or equivalent required. (Art, Design or UX degree preferred)
  • 2-5 years of relevant email development/design utilizing ExactTarget or similar software
  • Strong technical skills including an expertise in HTML/CSS and email table structure.
  • Portfolio examples required
  • Knowledge of email construction and best practices
  • Understanding of dynamic content and personalization
  • Understanding of ISP deliverability challenges and associated techniques for successful inbox delivery
  • Solid understanding of whitelisting, bounce rates and reason types, CAN-SPAM and other email related regulatory compliance and SPAM filter solutions
  • Advanced understanding of web development tools and technologies such as CSS, Photoshop, Dreamweaver and Javascript.
  • Working knowledge of Microsoft Outlook, Gmail and Android mail app.
  • Working knowledge of MS Word, Excel, PPT
  • Superior attention to detail.
  • Strong work ethic and an ability to function in a high pressure/high ambiguity environment.
  • Passion for learning new skills, expanding experience.

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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Job Category:

Marketing & Communications

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Primary Location Country:

United States of America

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