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HR Business Partner

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Location: Chandler, AZ, United States
Req ID: 017446

Job Description


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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The HR Business Partner is responsible for providing support in alignment with Mr. Cooper culture, policy/procedures, and best practices in the functional areas of HR, including but not limited to recruiting, performance management, rewards, etc. This position is responsible for day-to-day human resources functions in the areas of employee relations, coaching and counseling and performance management.


  • Advises and guides management in HR best practices and ensures consistency and adherence to company policies and applicable employment law.

  • Provides operational HR consultation and support to management.

  • Responds to unemployment claims, gathers supporting documentation and completes relevant forms.

  • Reviews, consults, and makes recommendations to management regarding various HR related matters such as: performance management, leaves of absence, promotions, terminations, organizational design, job documentation, and salary administration.

  • Reviews, conducts, and documents employee related investigations.

  • Administers exit interview assessments and quarterly summary reporting

  • Develops and presents various HR related training programs.

  • Prepares and delivers reports based on the needs of the organization (e.g., recruiting, turnover, etc.)

  • Presents various HR related training programs

  • Leads and assists on department projects and other initiatives


  • Bachelor’s degree; Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. High school diploma or state approved equivalency required.

  • Minimum of 5 years of HR generalist, with progressive HR experience preferred.

  • Demonstrated experience in communicating and building relationships with front line managers to be viewed as a trusted resource for advice and Track record leading moderately complex projects and/or HR programs.

  • Ability to handle multiple projects simultaneously, dealing with some intangibles and ambiguity.

  • Expertise with commonly used concepts, practices and procedure within HR body of knowledge, including state and federal employment law.

  • High level of energy with results orientation.

  • Good influencing and problem solving skills

  • PHR/SPHR Certification a plus but not required.

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

Human Resources

Primary Location City:


Primary Location Region:


Primary Location Postal Code:


Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Alternate Requisition:



Administers human resources policies and procedures that cover two or more functional areas. Collects and analyzes HR data, and then makes recommendations to management. Processes paperwork for functional area according to established procedures. May prepare internal employee communications regarding compensation, benefits, or company policies.
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