Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

• Complete assigned/retrieved tasks in the system using company policies & procedures to solve issues and directing tasks to superiors when required.
• Ensure delivery of specified Quality of Service
• Follow-up on own tasks when required to avoid SLA breach
• Co-ordinate with other departments/sub-departments for faster & effective resolution

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

017746

Job Category:

India Business Operations

Primary Location City:

Bengaluru

Primary Location Region:

Karnataka

Primary Location Postal Code:

560064

Primary Location Country:

India

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Completes assigned/retrieved tasks in the system using company policies & procedures to solve issues and directing tasks to superiors when required. Ensures delivery of specified Quality of Service. Follows-up on own tasks when required to avoid SLA breach. Co-ordinates with other departments/sub-departments for faster & effective resolution.