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Analyst I - Investor Services

This job posting is no longer active.

Location: Chennai, TN, India
Req ID: 017684

Job Description


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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The Investor Services group is responsible for timely and accurate completion of reporting, remitting, and reconciling for assigned GSE and PLS investors. This includes activities relating to loan acquisitions, services releases, corporate and P&I Advance analysis.

Job Functions include performing:

  • Root cause analysis of exception reports during the reporting cycle in order to make required data corrections
  • Deep-dive analysis of cash outages, identify the accurate reason and collaborate with the appropriate stakeholder to clear the cash outage

For more information about the team and its functions visit:

Job competencies:

Communication:  Excellent verbal and written communication skills that are used to communicate with investors and other internal business teams

Planning and Organizing:   Gives suggestions on how to improve processes or create efficiencies; Conducts daily activities in a planned, organized fashion, and deals with change effectively and able to adapt rapidly

Experience and Skills required:

  • Intermediate to Expert in Microsoft Excel
  • Knowledge of LSAMS, SQL various Agency Applications is an added advantage

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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Primary Location Region:

Tamil Nadu

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Posting Organization:

Mr. Cooper

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Alternate Requisition:



Responsible for the assigned monthly reporting, remittance and reconciliation of FNMA/FHLMC/PLS investors.These investor pools are typically simple to medium complex, in their closure and outage/variance analysis.This includes functions related to loan acquisitions, services releases and advance analysis.
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