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Team Manager IT Security Admin (India Only)

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Location: Chennai, TN, India
Req ID: 017836

Job Description

Description

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Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Identity and Access Management Admin will be responsible for following and enforcing the Identity Access Management (IAM) program and access related IT General Controls at Mr. Cooper. This position will assist senior team members and management with the architecture and design of the IAM program. The primary goal of this position will be to pursue a mature security posture with regards to ensuring appropriate application and system access. This will include management tool integration and automation as well as ongoing entitlement access reviews to enforce the principal of least privilege.


RESPONSIBILITIES

  • Deliver enterprise-wide identity, access, directory, and authentication services
  • Maintain SOP Accuracy
  • Work closely with the Identity Access and Security Assurance teams to align access management in accordance to internal policies
  • Engage key business stakeholders as it relates to all supported systems and applications to verify, validate, and audit access
  • Work with internal teams to assist in design for access management on new applications and projects
  • Document existing workflow/current business processes around access management
  • Ensure proper safeguards are in place to protect confidential information and that users have appropriate access to software systems
  • Complete implementation of RBAC (Role Based Access Controls) to meet organizational business needs
  • Document existing workflow/current business processes, and aids in prioritization of access service requests
  • Manage requests based on role-based access control model and documented entitlements
  • Manage Active Directory (AD), user permissions and group policies in accordance with security policies and procedures
  • Act as an escalation point for system access issues and coordinate with internal and external partners as needed to resolve issues
  • Participate in logical access audits and assessments
  • Administer user account processes, systems, and integrations across systems (e.g., O365, Active Directory, SOX/SOC1 systems etc.) in a timely accurate manner
     

EDUCATION/EXPERIENCE REQUIREMENTS

  • Bachelor or Associate degree (Ideally in Computer Science, Engineering, Technology or Security), or relevant work experience
  • Technical expertise with Access Management (Sail Point IIQ is a plus)
  • Previous experience providing technical/security support to end-users
  • Ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activities
  • Minimum 5 years’ experience working with and managing access for end-user environments (ideally in Identity and Access Management)

COMPETENCIES

  • Evaluate critical systems, prioritize workflow and determine solutions
  • Excellent written and verbal communication skills
  • Interpret and apply regulations and policies
  • Provide technical assistance for all access-related problems
  • A can-do, positive attitude
  • Critical thinking, problem-solving, analysis, interpretation, and evaluate complex information
  • Outstanding communication skills as well as proficiency in interpreting results and formulating recommendations/action plans
  • Familiarity with SAML, OAuth and OpenID Connect technologies, and Azure Active Directory

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

017836

Job Category:

Information Technology

Primary Location City:

Chennai

Primary Location Region:

Tamil Nadu

Primary Location Postal Code:

600089

Primary Location Country:

India

Posting Organization:

Mr. Cooper

Line of Business:

Compliance

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Training team members, setting strategy and monitoring process towards goals. Managing day to day activities of the team. Manage requests based on role-based access control model and documented entitlements. Manage Active Directory (AD), user permissions and group policies in accordance with security policies and procedures. Act as an escalation point for system access issues and coordinate with internal and external partners as needed to resolve issues. Participate in logical access audits and assessments. Administer user account processes, systems, and integrations across systems (e.g., O365, Active Directory, SOX/SOC1 systems etc.) in a timely accurate manner.
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