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Senior Business process Analyst

Location: Chennai, TN, India
Req ID: 017794

Job Description


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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Responsibilities (job role and routine responsibilities of this position) :

  • Define Product Vision, Strategy and Roadmap – prioritizing Features / Capabilities / Requirements / Timelines
  • Define Product MVP items through various discussions with Business/IT Stake holders and adopt various modern techniques to ensure MVP provides optimum value and ROI
  • Capture Business requirement through modern requirement elicitation techniques and walk through the same to IT team.
  • Knowledge in translating requirements into Epics, Features and User Stories with clearly defined Acceptance Criteria
  • Hands on experience in sizing Stories through latest techniques and provide accurate estimation for MVP items
  • Perform Market research to provide recommendations on Build vs Buy
  • Develop enterprise wide re-usable frame works that will benefit other teams in different LOB’s
  • Build capabilities with Vision to roll out as a White label product
  • Create strategies to reduce lead time from idea generation to its rollout, Document and present new product strategies to stake holders
  • Develop key metrics and performance indicators to evaluate overall performance
  • Good to have knowledge in Agile ceremonies and Hands on experience in executing Agile driven Product development
  • Track progress and highlight blockers, risks and other concerns to Stake holders
  • Possess strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Knowledge in any of the Project management tools like Azure Dev Ops (VSTS), JIRA, Pivotal Tracker
  • Good to have knowledge is User Experience design concepts and design tools

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:


Job Category:

India Business Operations

Primary Location City:


Primary Location Region:

Tamil Nadu

Primary Location Postal Code:


Primary Location Country:


Posting Organization:

Mr. Cooper

Line of Business:


Additional Posting Location(s):

Alternate Requisition:



The Process Analyst will be responsible for partnering with the lines of business to facilitate processes daily, weekly, or monthly to achieve the expected turn-around times.
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