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Sr Project Management Analyst

This job posting is no longer active.

Location: Irving, TX, United States
Req ID: 018219

Job Description

Description

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Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

The purpose of this position is to provide leadership, vision and direction to key business initiatives by integrating processes and information in support of the business mission.  The Project Manager is responsible for working with Business Partners and Project Teams to analyze, design, implement and/or support business applications/systems. Additionally, the Project Manager develops detailed functional system and program specifications using structured design methodologies.

ESSENTIAL JOB FUNCTIONS

  • Performs research and analysis to support business operations and presents findings to manager and senior leadership
  • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
  • Analyzes and documents existing business processes and metrics and identifies improvement opportunities
  • Identifies and implements best practices and suggests how to improve current practices
  • Develops recommendations to solve problems and issues related to business operations
  • Triage and troubleshoot business and operational issues using systems and data in the most effective and productive manner
  • Leverage and collaborate with Business Support Team, Marketing, Capital Markets, Finance, Technology, Risk, and other key partners
  • Design and develop business communications and supplemental training materials such as job aids, FAQ’s and desk reference guides.
  • Assist in the development of training for teams and facilitate training on a regular and ad hoc basis as required.
  • Other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES

  • Education & Professional Experience: Bachelor's degree and typically requires a minimum of 5 years of related work experience. Mortgage and/or Financial Services experience a plus. PMP and/or Six Sigma Certifications required.
  • Leadership/Hierarchy:  Operates effectively under minimal supervision. Effectively builds strong relationships across multiple business areas. Participates in and supports strategic initiatives; ability to train new or existing staff when necessary. Capable of supporting strategic initiatives. Provides training and quality control support to team members. Always takes the initiative to add value to work and the organization; takes action above and beyond the basic requirements of the job. Forges a new direction; owns the change process and consistently challenges the status quo with great ideas. Creates an environment that encourages innovation & reasonable risk-taking.
  • Level of Decision Making: Demonstrates the ability to direct the work of others. Understands the business and uses information to make cost-effective decisions; capable of making independent decisions using available information. Shows insight into the root-causes of problems and generates a range of solutions and courses of action; may lead projects potentially involving other departments. Highly collaborative and requires minimal coaching from his/her leader to get the job done.
  • Individual/Customer Impact: Decisions and actions drive success of project team, department, business line and/or client. Scope of work frequently impacts and influences other business units and processes. Builds customer-centric solutions that go beyond customer expectations. Demonstrates a strong sense of ownership and commitment to achieving results. Demonstrate exceptional customer service and support skills with "can do" attitude. Goes to extraordinary lengths to deliver on customer experience.
  • Communication:  Possesses confident, articulate, and professional speaking ability. Known to craft concise, structured written correspondence that effectively incorporates a clear objective. Driven to offer helpful suggestions to complex problems. Excellent presentation skills. Dedicates time to recognize others’ contributions.
  • Technical Proficiency:  Demonstrate advanced proficiency in all Microsoft applications and software necessary for job function. Capable of problem-solving using technical software or applications. Strong emphasis on data analytics. Project Management, Technical Writing, Process Flow Documentation, Microsoft SQL 2000/T-SQL experience preferred.

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

018219

Job Category:

Project Management

Primary Location City:

Irving

Primary Location Region:

Texas

Primary Location Postal Code:

75063

Primary Location Country:

United States of America

Posting Organization:

Mr. Cooper

Line of Business:

Servicing

Additional Posting Location(s):

Alternate Requisition:

No

Summary

Responsible for working with Business Partners and Project Teams to analyze, design, implement and/or support business applications/systems
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