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Diversity & Inclusion

Mr. Cooper Group’s Diversity and Inclusion mission is to cultivate, nurture and maintain a culture of acceptance and inclusion where team members feel empowered to be their authentic selves each and every day and thereby deliver upon our Challenger, Champion and Cheerleader values.

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Our Values

With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.

We’re Challengers of Convention image

We’re Challengers of Convention

Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.

We’re Champions for Our Customers image

We’re Champions for Our Customers

Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.

We’re Cheerleaders for Our Team image

We’re Cheerleaders for Our Team

Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper’s mission.

We Care About You. And You. And You…

Our Diversity and Inclusion mission is to cultivate, nurture and maintain an environment where all team members feel empowered to be their authentic selves each and every day.

To give each person the ability to deliver on our shared values of being a Challenger, Champion and Cheerleader, we provide communities at work where team members can come together for support, development and serve as resources for the company. These groups are called Cooper Resource Teams. Each group is formed around visible and invisible diversity dimensions that foster leadership development through elected officer positions. Additionally, the resource teams provide programming for all employees and this programming generally fits into one of the following categories: connections, career development, community involvement and corporate contribution. Any team member can join any resource team - they are open to everyone.